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Driven, focused, and hard-working Operations/Administrative Professional with a background in supporting daily office operations within a variety of industries. Experienced in managing vendor accounts, overseeing accounts receivable, and assisting with sales related operations. Equipped with a keen ability to improve organizational productivity in addition to maintaining strong communication with co-workers, vendors, and members of management.

  Direct day to day administrative operations within a fast-paced environment with a concentration on increasing productivity and efficiency levels

  Identify potential new clients within the community and perform cold-calls, identify and diffuse escalated customer service situations, and supervise cross-functional teams

  Utilize superior communication abilities in order to maintain rapport with vendors, review back order status, and handle financial functions such as accounts receivable

  Coordinated daily collections activities through various locations in North Carolina such as Durham, Raleigh, Charlotte, Charleston, Greer, Wilmington, and Fayetteville

  Contacted Administrator s within client offices to attempt to collect payment, process lien waivers for general contractors, and sent out notices of payment as needed

  Provided notary services as needed, generated letters to be sent via certified mail, and assisted clients with inquiries regarding their account balances

  Consistently recognized as a Top Collector within the organization

  Facilitated office operations within a successful organization which required superior administrative, attention to detail, and managerial abilities

  Compiled and processed office deposits, monitored inventory levels, and ordered all needed stock items for a store located in Florence

  Played a lead role in designing and implementing office operating procedures, handled sales and business development tasks, and communicated with customers on a regular basis

  Monitored counter sales transactions as needed, ensured office deposits were processed accurately, checked pricing on stock, and completed phone sales orders