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Operations Management Budget Administration Project Management

Quality and Safety Management Team Leadership Process Improvements

         Solid experience in all aspects of maintenance operations including workload planning, emergency repairs, preventative maintenance (PM), workplace safety, fleet management, team-building, regulatory compliance, and customer relations.

         Seasoned managerial skills including hiring, training and development, mentoring, scheduling, and performance management; cultivate cohesive teams dedicated to meeting operational, fiscal, and customer satisfaction targets.

         Highly regarded for polished collaborative, interpersonal, critical thinking, planning, technical, and documentation skills.

         Excel at adhering to safety and health policies and programs to reduce exposure and liability; well-versed OSHA, EPA, and HAZMAT criteria.

         Proficiency in conducting in-depth vehicle inspections, troubleshooting complex problems, and supervising the complete spectrum of shop operations.

         Skillfully anticipate, plan, and respond accordingly to constantly changing priorities.

City of Baltimore, Baltimore MD, 1979 to Present

Automotive Maintenance Supervisor I (1997 to Present)

         Awarded promotion to direct, coordinate, and supervise automotive maintenance operations within machine, welding, blacksmith, and hydraulic shops.

         Delegate tasks to 17-20 personnel, supervise and evaluate staff performance, track time and attendance data, create employee schedules, and enforce quality control and assurance across all projects.

         Demonstrate strong operations and project management experience in fostering cooperative vendor relationships, maintaining accurate shop records, and ensuring consistent compliance with safety and environmental rules and regulations.

         Play an integral role in interviewing, hiring, coaching, training, and promoting personnel.

Continued ►

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Professional Experience (City of Baltimore) continued

         Helm preventive maintenance and emergency repairs to achieve KPIs for fleet maintainability.

         Review current vehicle specifications, purchase parts for maintenance and repairs, and provide practical recommendations on changes regarding new vehicles or equipment to measurably improve fleet productivity.

         Actively participate in strategic planning, fiscal planning, and developing and implementing PM program, apprenticeship program, winter equipment PM, and staff training on snow removal equipment.

         Facilitate monthly meetings to reiterate safety and environmental procedures including Lock Out/Tag Out, Wheel Chocks, and use of Personal Protective Equipment (PPE).

         Maintain precise records related to Stormwater Pollution Preventive Plan [SWPPP].

         Closely examine completed work orders to ensure rigorous adherence to legal and manufacturer requirements.

Lead Mechanic / Automotive Mechanic

         Closely partnered with supervisor in directing efficient, quality-focused, and budget-compliant shop operations, while constantly focusing on safety, quality, and team morale.

         Supervised staff performance across automotive repairs, tune-ups, brake jobs, front-end alignments, exhaust repairs, and transmission repairs or replacements.

         Performed extensive service on heavy trucks and equipment, participated in engine rebuilding, and demonstrated outstanding talents in complete engine manufacturing.

         Safely and proficiently operated boring machine, honing machine, head machine, flywheel turner, SonoFlux, and crack detector.

Additional experience includes three years as an Auto Mechanic with Western Auto, in Brooklyn Park, Maryland

Diploma, Automotive Technician

Mergenthaler Vocational Technical High School, Baltimore, Maryland

ASE certification

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx Abc@xyz.com

DATE

HIRING PERSON S NAME

TITLE

COMPANY NAME

ADDRESS

CITY/STATE/ZIP CODE

Dear ______________________:

Please accept this letter and accompanying resume in application for the Operations Officer IV, Superintendent of Fleet Operations opportunity (Job Number 25906) that is currently available with the City of Baltimore. In advance, thank you for your time and consideration.

I bring to you 38 impressive years with the City of Baltimore, significant experience in cooperating with various City agencies and employees to achieve and sustain seamless operations, and well-developed expertise in orchestrating preventative maintenance programs, driving continuous improvement, achieving key performance indicators, and managing multiple projects concurrently. My most recent 20 years as an Automotive Maintenance Supervisor positions me very well for this new role in Fleet Operations. To complement the aforementioned qualifications, I offer an excellent blend of communication, supervisory, problem solving, staffing, and scheduling skills.

If invited for an interview, you will find that I am highly-competent to guide the City of Baltimore in not only attaining, but exceeding its fleet operations goals. I am eager to discuss how my extensive qualifications uniquely match your current and future needs, and look forward to interviewing with you in the near future.

Sincerely,

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