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Experienced Logistics Manager with 15+ years of experience in high-stress environments along with a strong background within a variety of industries. Experienced in ensuring compliance with both internal and regulatory best practices, reducing overhead costs, leading complex logistics projects, creating standard operating procedures, and negotiating pricing/contract terms. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, suppliers, clients, and members of management.

Multilingual in Korean, Japanese, and English

• Directly managed several administrative and operational functions within a high-stress environment with a focus on increasing productivity and efficiency
• Wrote and implemented standard operating procedures which increased accountability and the ability to accurately monitor organizational performance
• Played an integral role in the management of large-scale logistics projects which included the design and implementation of a new logistics system
• Handled several daily operations which included developing productivity reports, devising corrective actions to transportation issues, and diffusing difficult customer issues
• Supervised a cross-functional team which required providing individualized feedback/coaching in addition to managing the recruitment/interviewing process
• Maintained a keen knowledge of Department of Transportation and CHP regulations with a concentration on ensuring continuous compliance within the organization
• Completed in-depth cost analysis and reviewed business needs which resulted in creating comprehensive business strategies which have resulted in a cost savings of up to 15%

• Facilitated day-to-day operations within the organization which included obtaining new customer accounts and managing current key accounts
• Conducted in-depth training courses and seminars which resulted in a greater customer retention levels and identified potential sources of new clients
• Managed financial operations such as profit and loss responsibility, accounts payable, accounts receivable, and asset management
• Utilized superior communication and interpersonal abilities in order to achieve a 100% customer satisfaction rate in addition to a 100% close ratio
• Achieved a 200% increase in sales through improving product offerings in addition to effectively matching products with individual customer needs

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• Coordinated several logistics and operations tasks within the organization which included managing complex projects and fostering rapport with co-workers, vendors, and clients
• Reviewed and selected international carriers which generated a cost savings of over $6.4 million in addition to overseeing the entire RFQ process for both domestic and international clients
• Successfully analyzed and negotiated freight rates for air, ocean, TL, LTL, 3PL, and small package services, closed on both service contracts and carrier agreements, and prepared monthly reports
• Led the development of a Just in Time and Vendor Management Inventory system for Nortel which required superior analytical and time management abilities
• Created comprehensive standard operating procedures focused on streamlining current processes, reducing overhead cost, and increasing customer satisfaction
• Recovered over $100,000 for a client through the audit of freight invoices in addition to providing consulting services to Logitech, Flextronics, and Manufacturer Services Limited

Additional Professional Experience Includes:

• Assistant Transportation Manager, ConAgra
• International Business Administrator, Birtcher Medical