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Yyyyyy x. yyyyyy
- 8347 NW 40th St. Ÿ Cooper City, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com
Marketing Executive (Retail Banking)
Qualifications Profile
Dynamic and results-driven management professional with more than 30 years providing high-performance sales, customer service and business management mostly in the banking industry.
- Consistently exceeded sales targets that drove several underperforming bank branches to reach top sales ranking.
- More than doubled deposits at Wachovia from $62M to $157M in 4 years.
Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.
Decisive leadership, strong people management, and exceptional interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities.
Key Expertise
Strategic Planning & Execution
Marketing & Sales (Trad. & Online)
Business Development
Customer Service Management
Retail Banking Operations
Process/Workxxxxxxow Improvement
Profitability Management
Office & Staff Administration
Relationship Management (Customers, Public, & Suppliers)
Bilingual in English & Spanish
Policies & Regulatory Compliance
Professional Experience
Regions Financial Corporation.
Vice President / Business Banking Officer. Plantation Office, Plantation, XXXXXX Aug 2002 Present
Consistently exceeded annual growth targets on loan, deposit & fee income while cross-selling non-credit products.
Wachovia Bank, N.A.
Vice President / Office Manager. Taft Street Office, Xxxxxx, XXXXXX Oct 1998 Aug 2002
Achieved largest total deposit growth of $15M, serving as Regional Sales Manager for 7 Dade County offices, concurrently managing Taft Street Office.
Increased deposits from $62M to $157M between 1998 & 2002.
Bank of America / Barnett Bank, N.A
Vice President / Office Manager. West Xxxxxx Office, Xxxxxx, XXXXXX Feb 1997 Oct 1998
Managed a branch with 15 FTEs, generating $60M in deposits, and exceeding goals in 8 of 9 categories including 210% of commercial loan targets while achieving the largest total loan production in one month of $2.7M.
Vice President / Office Manager. Crystal Lake Office, Pompano Beach, XXXXXX May 1996 Feb 1997
Drove the branch ranking from the bottom 11 to the top 5 within 9 months through improved customer service.
Attained the 5th highest production of commercial loans in Xxxxxx County through aggressive market planning.
Built/expanded the commercial and consumer loan portfolio while cross-selling credit & non-credit products.
AVP / Office Manager. Bayside Office, Miami, XXXXXX Nov 1993 May 1996
Increased commercial loan portfolio by $3M in 1995.
AVP / Office Manager. Alton Road Office, Miami Beach, XXXXXX Jan 1992 Nov 1993
Drove the sales/service team to exceed goals while winning new business through community involvement.
Retail Banking Supervisor. Hialeah/Miami Springs Office, Hialeah, XXXXXX Apr 1991 Jan 1992
Retail Banking Supervisor. Miami Lakes Office, Miami Lakes, XXXXXX Sep 1990 Apr 1991
Management Associate Program, Miami, XXXXXX Jun 1989 Sep 1991
Bank Teller. Financial Federal Savings & Loans, Miami Beach, XXXXXX Aug 1986 Jun 1989
Education & Credentials
Ÿ B.S. in Business Administration, UNIVERSITY OF MIAMI Ÿ Coral Gables, XXXXXX (1988)
Awards & Recognition
Chairman s Club winner, Regions Financial Corp. (2008 & 2010)
Recipient of CEO Challenge Award for 1st place in the entire company during 3rd quarter at Wachovia (2000)
Ranked # 1 or 2 out of 9 offices in all sales & service categories at Bank of America
Recipient of Presidents Award for exceptional performance within Pier Group, XXXXXX at Bank of America.
Professional Affiliations
Ÿ Chairperson: Bankers Forum, Miami Beach Chamber of Commerce
Ÿ Chairperson: Hispanic Affairs Committee, Miami Beach Chamber of Commerce
Ÿ Member: Board of Trustees, Xxxxxx County Latin Chamber of Commerce
Ÿ Director: Board of Governors, Miami Beach Chamber of Commerce
Ÿ Member: Greater Ft. Lauderdale Chamber of Commerce | March of Dimes and United Way Drive Committees
Ÿ Member: Small Business and Consumer Loans Users Group
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