Performance-focused leader eager to offer dynamic medical office administrative / operations assistance, accounts payable, and patient / physician relations talents toward maximizing your success within a key role.

Medical Office Administrative Support Account Management High-Volume Appointment Scheduling

Chart Preparation Post-Operative Dressings / Casts Brace Fittings Patient Rooming Key Compliance

Insurance Billing / Authorizations Office Inventory Control Equipment Delivery Legal Process Support

         Solutions-focused professional who offers a quick-learning nature to succeed in diverse healthcare areas.

         Integral team player who plans, prioritizes, and completes tasks within fast-paced medical environments.

         Bilingual communicator (Spanish / English) who seamlessly interfaces among physicians, healthcare staff, patients, and families, and expertly handles confidential responsibilities while maintaining high-quality service.

New Patient Coordinator Radiation Authorization Specialist

         Capitalize on the opportunity to proactively schedule new patients while collecting all medical records and authorization for initial consults, verifying insurance, and obtaining authorization for upcoming treatments.

         Support patients with submission of disability paperwork, along with handling other clerical duties as required.

         Demonstrate proven experience in the utilization of OncoDX and Centricity Electronic Health Records (EHR).

Office Manager Surgery Scheduler

         Utilized broad scope of industry knowledge toward managing a small-scale, two-employee medical practice, including handling multi-line telephones, appointment / surgery scheduling, and multi-surgery authorizations (e.g. MRS, CT scans), as well as coordinating delivery of durable medical equipment for post-operative care.

         Ensured seamless medical processes by providing administrative support for physician and physician assistant.

         Contributed sharp analytical abilities toward managing accounts payable, calling in payroll, registering new patients, and handling patient post charges, along with managing transition to electronic health records.

Surgery Scheduler Administrative Assistant

         Strategically steered oversight of surgical, clinical, and legal schedules for two high-volume orthopedic surgeons, including contacting patients to schedule surgery, verifying insurance benefits and obtaining authorizations for patients surgeries, and coordinating delivery of durable equipment for post-operative care.

         Roomed patients as needed, removed post-operative dressings and casts, and fitted patients with braces.

         Played a vital role in supporting legal processes by coordinating trial testimonies, depositions, and attorney conferences between physicians and law offices, including managing and collecting payments.

Receptionist

         Led targeted management of fast-paced reception activities, including scheduling and / or checking patients in for appointments, verifying wide-ranging insurance benefits, and balancing daily co-payments.

         Prepared all charts for future appointments, and prepared detailed medical records requests for patients.

         Cost-effectively managed front office inventory, and supported general administrative efforts as required.

Extensive General Studies Merritt College, Oakland, CA

Microsoft Office (Word, Excel, PowerPoint, Outlook) Intuit QuickBooks OncoDX Centricity

Office Hours Medisoft MediNotes Medical Management Email / Internet Applications