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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced managerial/operations professional with several years of experience within high-stress environments with a keen ability to lead others and manage daily operations within a variety of industries. Experienced in coordinating financial operations, supervising staff members, developing long/short term strategies, and diffusing difficult customer service situations. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively managing complex projects.
Key Competencies
|
Operations Management Customer Service Staff Management Vendor Management |
Financial Management Strategy Implementation Training/Development Employee Development |
Process Improvement Attention to Detail Complex Problem Solving Team Leadership |
Professional Experience
Menica Transport LLC, Palm Springs, CA March 2013-January 2016
Office Manager
Directed several daily operations and logistics within a fast-paced environment with a focus on increasing productivity and efficiency
Fostered positive relationships with both new and existing clients, coordinated deliveries, and implemented streamlined policies and best practices which concentrated on achieving set sales goals
Utilized superior administrative acumen in order to evaluate and reconfigure internal systems in addition to working closely with freight forwarders on expediting shipments
Sesativa Medical Dispensary, Alamosa, CO April 2012-August 2012
Bud-Tender
Coordinated both opening and closing operations within a busy retail environment which included counting cash drawers and preparing cash deposits
Maintained the internal customer database, prepared products for pick-up, filled customer orders, and addressed inquiries in person and via email/telephone
Maintained a keen knowledge of different strains and their potential side effects in addition to which medicinal properties each different product possesses
Mobile Title Closer, Montrose, CO March 2007-April 2011
Closer
Played a lead role in the completion of loan closing paperwork which required traveling to a set client meeting location and assisting the client with any paperwork related questions
Notarized all client documents, ensured client financial information was kept confidential, and collected funds on behalf of the title/finance company
Always Towing LLC, Montrose, CO January 2008-April 2010
Operations Manager
Oversaw several logistical tasks which included dispatching Drivers in addition to developing comprehensive long and short term business strategies
Managed financial operations such as budget development and billing in addition to successfully maintaining key client accounts and ensuring organizational compliance
Additional Professional Experience Includes: Realtor, Blue Hawaii Reality (2001-2002) and Manager, Seven Pools Smoothies (1998-2005)
Education
Bachelor of Arts, Sociology, Emphasis on Social Welfare, Adam s State University, Alamosa, CO
Associate of Arts, Sociology, Pueblo Community College, Durango, CO
Current Notary Certificate, State of Colorado
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