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Yyyyyy x. yyyyyy



4901 W 93rd Ave. Apt 1716 | Westminster, CO 8003xxx-xxx-xxxx |


Senior Operations Manager

Operations Management | Analytical Mindset | Strategic Planning | Critical Thinking | Attention to Detail | Organization

Interpersonal Communication | Time Management | FAA Part 91/135/CARB/DoD Regulations | MS Office | Keeptrak MX


Dynamic, hardworking and focused with years of high-caliber operations leadership experience. Driven with the will to succeed; enlisted in the Army at 38 years old in one of the most rigorous military specialties as a Combat Flight Medic. Thrive under pressure in fast-paced working environments that call for flexibility. Leverage strong attention to detail within time constraints, both as part of a team or in leading a project as an independent contributor. Achiever of success with important entities at all levels. Open to a challenging new adventure to pair with career background and deliver opportunities for advancement. Seeking a promotion into a management role within the aviation industry with an Airport Safety Management focus.


Professional Synopsis


United Airlines Catering Operations 2017 Present

Senior Facility and Safety Maintenance Clerk

  Manage and triage daily operations of the Mechanics and Maintenance Departments

  Serve as a key member of the Safety Action Team (SAT) to lead risk analyses, safety assessments and LOSA (Line Observation Safety Audits)

  Process, maintain, and illustrate trends in equipment reports specific to parts and maintenance

  Develop and process work orders for preventative maintenance; track completion via the Keeptrak MX program

  Gather and assess audit data to fuel safety improvements

  Act as an effective intermediary between vendors and the Catering Operations facility

  On-boarded due to personal potential with employer, who had plans for swift promotion; now involved with Human Resources functions, including scheduling hiring events and interviewing hire prospects

  Also fill in for the General Manager in his absence; often commended by the Manager for performance in doing so


Mountain Aviation 2017

Flight Operations Specialist

  Organized project efforts for charter jet flights that catered to high-profile clients; used software to schedule flights and all related logistical details

  Proved crucial in coordinating Organ Donor flights; excelled in working under extreme time constraints to achieve this

  Led Flight Following for domestic and global routes using electronic tracking

  Calculated price quotes for all rendered services; also verified flight logs and billed charges for invoicing purposes

  Handled forecasts for use in creating trip sheets, fuel releases and guest itineraries

  Confirmed arrivals and departures for crew and passengers with FBOs, hotels and car services


Rampart Aviation 2014 2017

Flight Operations Specialist

  Prepared, maintained and assessed Pilot training records through entering specific requirements into computer software

  Engaged in Flight Following for international operations; also crafted TSA/HSIN Clearance-Run daily No-Fly Watch lists

  Planned global Geo-Surveying, DoD Paradrop training/intelligence, surveillance and reconnaissance missions

  Developed standard operating procedures (SOPs) to schedule flights and confirm flight logs using Flight Operations System (FOS) software

  Recovered over $20K in missing parts while controlling inventory functions

  Excelled under pressure in organizing the emergency response team during two in-flight emergencies


Aspen Flying Club 2014

Flight Support/Pilot

  Operated software programs to schedule flights; also updated monthly avionics GPS navigation systems

  Tracked pilot qualifications and currency training progress; also served as a Pilot to fly aircraft to other airports

Yyyyyy x. yyyyyy





Aspen Flying Club Continued

Flight Support/Pilot

  Evacuated and calculated aircraft maintenance requirements

  Played a key role in efforts related to training, sales, billing/invoicing and customer service delivery achievement


U.S. Army National Guard 2007 2014

Administrative Manager for Deputy Chief of Staff & Combat Flight Medic

  Guided, coached and trained staff in Deputy Chief of Staff Personnel Office and Joint Force Headquarters operations

  Carefully and efficiently organized and prepared paperwork for deploying and returning Soldiers

  Evaluated and updated records for all Soldiers within the state of Wyoming; included processing orders for promotions, awards, transfers, discharges and duty payment

  Audited staff records; awarded missed retirement points, awards and ribbons to retired Soldiers based on findings

  Worked as a DEERS/RAPIDS Verifying Official during tenure with the National Guard

  Engaged in deployment as a Combat Flight Medic to Camp Virginia, Kuwait to support Operation Iraqi Freedom; gained advanced trauma and medical treatment certifications for Medic duties as a result

Colorado State University 2005 2007

Veterinary Assistant/ Administrative Specialist

  Supervised, educated and scheduled veterinary students to work in an Operating Room (OR) environment

  Coordinated surgeries with medical and veterinary doctors; also assisted Surgeons in completing OR procedures

  Documented procedures for use in the Journal of the American Medical Association (JAMA)

  Gathered pathology samples for use in biomechanical testing efforts


Education & Credentials


Certification, Personnel Management, Aims Community College (ongoing)

Certification, Project Management, Aims Community College (ongoing)

License, Private Pilot, Aims Community College (2014, 4.0 GPA)

Courses, Civil Engineering, Aims Community College (3.78 GPA, Dean s List)

Courses, Business Administration, Columbia Southern University (4.0 GPA, Phi Theta Kappa Honors Society)

Certification, EMT-B, Aims Community College

Certification, TSA/HSIN Clearance-Run Daily No-Fly Watch Lists

Certification, ICS-100, ICS-200, ICS-700, ICS-800, FEMA

Also certified via numerous OSHA, Counter-Terrorism and Safety Courses


Military Training

Basic Training-Platoon Leader, Fort Jackson

Advanced Individual Training-Platoon Leader, Fort Sam Houston

Certification, Advanced Trauma and Medical Treatment, Fort Hood

Held Secret Security Clearance while in the National Guard


Community Involvement

Special Olympics, Pilots-n-Paws, Habitat for Humanity and upcoming at Children's Cancer Hospital



Yyyyyy x. yyyyyy



4901 W 93rd Ave. Apt 1716 | Westminster, CO 8003xxx-xxx-xxxx |



March 16, 2018


Hiring Agent Name


Company Name


City/State/Zip Code



Dear [Hiring Agent Name],


I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:


  I bring to any management role years of proven success in positons of increasing responsibility in the aviation industry. My duties at the core level with all companies I ve worked with include operations coordination, training, supervision, workflow development and process improvement, to name a few.


  My experiences thus far have refined my expertise in all pertinent rules and regulations, as well as my ability to connect positively with individuals and teams at all levels.


  At age 38, I enlisted in the U.S. Army in one of the most rigorous military specialties as a Combat Flight Medic. This experience taught me a great deal, speaks to my determination and prepared me for advancement in this field.


  As a professional, I am able to thrive under pressure in fast-paced, demanding work environments. I excel as both an independent contributor and team member to manage smooth, productive operations. In my current position, I was actually sought out by my supervisor due to my field acumen, ability to tackle managerial goals and my innate ability to swiftly excel within the organization.


  Independent of my practical background, I ve also commenced in-progress certification programs in Project and Personnel Management, respectively. I also have a slew of additional civilian and military educational credentials under my belt, including college-level coursework. I consider myself a lifelong learner in nature, always willing to adapt to new processes and practices that allow for heightened levels of efficacy.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.



Yyyyyy x. yyyyyy

Enc. Resume

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