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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced operations and managerial professional with several years of experience and a proven ability to lead others and manage daily operations within high-stress environments. Experienced in creating unique business strategies, managing technical operations, supervising cross-functional teams, and developing in-depth annual budgets. Highly adept in managing large-scale projects in addition to maintaining positive communication with co-workers, vendors, clients, and members of management.
Key Achievements
|
Software Development Budget Management Contract Negotiation Vendor Management |
Quality Assurance Strategy Development Team Leadership Training/Development |
Performance Management Attention to Detail Complex Problem Solving Server Management |
Key Career Accomplishments
Significant experience in leading daily operations within a fast-paced environment along with a strong background in software development
Able to perform complex software testing in order to identify bugs, create bug fixes as needed, and assist end-users with various technical issues
Career Track
American Health Network, Muncie, IN May 2006-Present
Practice Manager
Directly manage a variety of operational and administrative functions within a fast-paced environment with a focus on increasing productivity and efficiency
Supervise a team of 25 Providers in addition to over 160 employees which requires providing individualized coaching and a keen ability to handle complex employee situations
Design and implement unique organizational strategies focused on streamlining current processes, develop comprehensive budgets, and identify annual goals/metrics for the organization
Maintain a strong knowledge of applicable federal/state regulations in order to ensure organizational compliance, monitor quality levels, and maintain patient a high-level of patient confidentiality
Successfully reduced staff turnover rates through improving employee selection in addition to providing more comprehensive training and new-hire onboarding
Handle various technical functions which include developing/testing software, overseeing all technical infrastructure, modifying software as needed, and performing technical troubleshooting
Education& Licensure
Bachelor of Science, Special Education
Ball State University, Muncie, IN
Licensed Kodak PACS System Administrator
Licensed Kodak RIS System Administrator
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