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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Experienced operations and managerial professional with several years of experience and a proven ability to lead others and manage daily operations within high-stress environments. Experienced in creating unique business strategies, managing technical operations, supervising cross-functional teams, and developing in-depth annual budgets. Highly adept in managing large-scale projects in addition to maintaining positive communication with co-workers, vendors, clients, and members of management.


Key Achievements


         Software Development

         Budget Management

         Contract Negotiation

         Vendor Management

         Quality Assurance

         Strategy Development

         Team Leadership


         Performance Management

         Attention to Detail

         Complex Problem Solving

         Server Management


Key Career Accomplishments


  Significant experience in leading daily operations within a fast-paced environment along with a strong background in software development


  Able to perform complex software testing in order to identify bugs, create bug fixes as needed, and assist end-users with various technical issues


Career Track


American Health Network, Muncie, IN May 2006-Present

Practice Manager

  Directly manage a variety of operational and administrative functions within a fast-paced environment with a focus on increasing productivity and efficiency

  Supervise a team of 25 Providers in addition to over 160 employees which requires providing individualized coaching and a keen ability to handle complex employee situations

  Design and implement unique organizational strategies focused on streamlining current processes, develop comprehensive budgets, and identify annual goals/metrics for the organization

  Maintain a strong knowledge of applicable federal/state regulations in order to ensure organizational compliance, monitor quality levels, and maintain patient a high-level of patient confidentiality

  Successfully reduced staff turnover rates through improving employee selection in addition to providing more comprehensive training and new-hire onboarding

  Handle various technical functions which include developing/testing software, overseeing all technical infrastructure, modifying software as needed, and performing technical troubleshooting


Education& Licensure


Bachelor of Science, Special Education

Ball State University, Muncie, IN


Licensed Kodak PACS System Administrator

Licensed Kodak RIS System Administrator

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