Yyyyyy x. yyyyyy

Driven, focused, and hard-working Strategic Leader with 15+ years of experience and a proven ability to lead others and oversee quickly changing departments within the consumer mortgage industry. Experienced overseeing mortgage loan departments (including 203k loans), providing comprehensive training to staff members, developing standard operating procedures, and creating marketing materials. Highly adept in increasing organizational net profit in addition to maintaining strong communication with co-workers, vendors, clients, and members of management.

  Directly manage daily strategic operations within a fast-paced environment with a focus on increasing productivity, efficiency, and operational revenue

  Provide guidance to Branch Managers, Area Managers, and Regional Managers in the areas of profit and loss, organizational growth, staff training, and new-hire recruiting

  Instrumental in enhancing an internal reporting system in addition to leading the renovation process and consulting on court cases

  Played a lead role in the oversight of training, sales, marketing, and public speaking for both Renovation and Repair Escrows and One-Time Close Construction Lending

  Created detailed marketing and training materials for both field staff members and executive management along with acting as a legal expert for court cases as needed

  Coordinated nationwide sales and marketing training within the renovation and rehab department which required devising comprehensive training presentations

  Planned Realtor Lunch and Learns, monitored training metrics and made changes to training curriculum as needed, and maintained a significant knowledge of various renovation programs

  Guided operations within a successfully employee owned mortgage and banking company which included recruiting, training, and supervising staff members within new branch locations

  Provided both individualized and group training, oversaw professional development within branch team members, and successfully expanded the organization s territory to over 19 states

  Identified appropriate lenders for struggling branch locations, acted as subject matter expert in regards to banking products, and maintained a positive working environment

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Yyyyyy x. yyyyyy

  Instrumental in starting a net branch within the organization which was dedicated to 203k mortgage production which required significant knowledge of the renovation market

  Obtained licensure for the organization within all 50 states, provided training to staff members, assisted with case underwriting, and ensured organizational compliance

  Designed and implemented comprehensive marketing promotions which resulted in an increase in organizational revenue

  Acted as a Co-Manager of a mortgage banking branch which was concentrated on leading the renovation processing center

  Utilized communication and interpersonal abilities to provide coaching to members of executive management, assisted in the preparation of in-house TPO processing, and coached Underwriters

  Oversaw all aspects of the 203k program which included recruiting and training staff members, creating standard operating procedures, and leading daily operations

  Achieved a net profit of over $350,000 in the first quarter of 2007 which resulted in being the highest ranked branch in the company based on sales and profit

  Directed full-cycle loan operations which included loan origination through closing and required meeting with customers and other financial professionals and overseeing underwriting

  Ranked #3 in the United States for 203k volume in 2004

  Guided the origination and closing of 203k loans within the organization in addition to consistently maintaining positive relationships with Loan Offers within the company

  Developed a successful pipeline of both Borrowers and Realtors and maintained in through ensuring contact was made with individuals on a weekly basis

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Yyyyyy x. yyyyyy

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear__________________:

I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include a strong background in strategic management roles with experience in handling staff recruitment/hiring, supervising cross-functional teams, and leading operations within large real-estate divisions. In addition, I have strong experience in interacting positively with customers, analyzing and solving complex operational issues, and providing comprehensive training/coaching to others.

To complement my professional experience, I also possess stellar interpersonal and communication skills with a demonstrated background in achieving high net profit and customer satisfaction levels.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy