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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 301-500-6647 abc@xyz.com
Healthcare administrator with excellent communication and organizational skills in a fast-paced setting.
Experience providing support to patients at multiple hospitals and also for clinical research studies.
Proficient with Microsoft Office and Access; Adobe PageMaker, Photoshop and Flash; and SQL Server.
Fluent in English and Turkish.
Professional Experience
Hospital Billing, Scheduling and Data Entry Experience:
Answered incoming telephone calls to schedule patient appointments with physicians.
Managed patient scheduling for radiology and laboratory tests as requested by the doctor.
Communicated with insurance company personnel regarding patient health benefits, eligibility and claims.
Processed bills for multiple departments within a hospital environment, including the emergency room.
Coordinated the processing of accounts payable and accounts receivable in a timely and efficient manner, and also prepared cash flow statements.
Showcased strong data entry skills while inputting laboratory, radiology and cardiovascular test results.
Displayed strong attention to skills to keep files and documents well-organized.
Conducted patient surveys and helped plan and execute six annual special events benefiting stakeholders.
Provided instruction and oral presentations to educate individuals about how to improve communications.
Clinical Studies/Research Experience:
Communicated effectively with colleagues and patients to complete a high-volume of clinical trials.
Managed participation of up to 68 patients in a clinical research study, and supported colleagues that supervised hundreds of other patients for different studies.
Designed and reviewed case report forms (CRFs) and clinical data sets for errors and protocol violations.
Validated data collected from studies and inputted information in a computer system.
Organized databases for studies to support submissions to regulatory bodies.
Generated reconciliation data reports, and daily, weekly and monthly activity reports.
Work History
Clinical Data Coordinator, Amarex Clinical Research Germantown, MD 2014-2015
Teacher and Project Coordinator, Association of Turkish Americans Washington, DC 2012-2014
Administrative Assistant, Ismet Gumdon, Entrepreneur Washington, DC 2007-2012
Clinical Administrative Assistant, American Hospital Istanbul, Turkey 2002-2006
Public Affairs Associate, Public Relations Department, Anatolia Hospital Istanbul, Turkey 2001
Public Affairs Associate, Administration Department, Private Hospital Istanbul, Turkey 2000
Education and Training
Associate of Science (AS), International Business Management, Montgomery College; earned 2012 (3.2 GPA)
Bachelor of Science (BS), Health Care Administration, School in Turkey; earned 1999 (3.9 GPA)
MS SQL Database Management System (DBMS), Laurel College Center; 2015
Business Analysis/Project Management PERT/CPM Certificate, Howard Community College; 2015
Behavior Analysis (six week course), Howard Community College; 2015
GCP/HIPAA, Data Management Standard Operating Procedures Training, Amarex Clinical Research; 2014
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 301-500-6647 abc@xyz.com
Dear Hiring Manager:
I am currently seeking a challenging opportunity at your organization and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, I am a healthcare administrator with excellent communication and organizational skills in a fast-paced setting. For example, I have experience providing support to patients at multiple hospitals and also for clinical research studies. Among my unique skills and qualifications:
Managed scheduling of appointments, and for radiology and laboratory tests as requested by the doctor.
Communicated with insurance company personnel regarding patient health benefits, eligibility and claims.
Processed bills for multiple departments within a hospital environment, including the emergency room.
Showcased strong data entry skills while inputting laboratory, radiology and cardiovascular test results.
Conducted patient surveys and helped plan and execute six annual special events benefiting stakeholders.
Communicated effectively with colleagues and patients to complete a high-volume of clinical trials.
Designed and reviewed case report forms (CRFs) and clinical data sets for errors and protocol violations.
Validated data collected from clinical studies and organized databases for studies to support submissions to regulatory bodies.
As your employee, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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