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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Licensed Claims Adjuster seeking to apply comprehensive skill sets, history of successful business efforts and years of experience to a rewarding new role in Insurance Claims Management.




  Skilled in insurance, claims management, staff collaboration, operations management, appraisal, policy interpretation, problem resolution and data analysis.

  Highly accomplished in interpersonal communication, assessment of detailed criteria and preparation of comprehensive documentation.

  Adept at and experienced in collaborating with diverse personnel to successfully attain program targets.

  Skilled in providing superior customer service to ensure repeat business.

  Holder of All-Lines Texas Adjuster's License.


Professional Background


Texas Mutual Insurance Company, Austin, TX 2014 - Present

Indemnity Claims Adjuster, 2015-Present

       Skillfully investigate & process claims and comply with Division of Workers Compensation regulations.

       Issue decisions on disability disputes & severity of injuries, assess available documentation and determine payment amounts to make injured parties whole again.


Medical-Only Adjuster, 2014-2015

       Comprehensively reviewed medical claims, knowledgeably assisted policyholders & claimants and punctually managed & processed claims in accordance with Texas WC Act Rules and Regulations.


Claims Assistant, 2014

       Accurately processed insurance claims, supplied proficient technical support, authored documentation for Adjusters and performed clerical tasks.


Insurance Adjuster, The Littleton Group, Austin, TX 2013 - 2014

       Executed detailed analysis of claim data to determine suitability for payment, including police reports, policy documents and other information.

       Communicated with claimants regarding decisions, evaluated suspicious & fraudulent activities and negotiated with third parties.


Shift Lead, Walgreens, Austin, TX 2011 - 2013

       Authoritatively managed personnel in three departments, oversaw daily register operations & accounting and opened & closed store.

       Diligently oversaw inventory, ordered new product, provided superior customer service, resolved problems and issued work assignments to personnel.


Yyyyyy x. yyyyyy

Page Two




Ferris State University


Nationwide Insurance

Material Damage I & II

Casualty School


Clarkston High School



Other Background


Master Claims Representative, Nationwide Insurance, Flint, MI 2000 - 2009

Subrogation Specialist, Gallagher Bassett Services, Bloomington Hills, MI 1997 - 2000


Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx





Hiring Agent Name


Company Name


City, State Zip Code


Dear :


I am contacting you to offer my services as an Insurance Claims Manager and am submitting my resume for your review. In advance, I thank you for your time and consideration.


Presently, I am employed by the Texas Mutual Insurance Company as an Indemnity Claims Adjuster, proficiently utilizing my skills in insurance, claims management, staff collaboration, operations management, appraisal, policy interpretation, problem resolution & data analysis to assist customers and make injured parties complete. I also hold an All-Lines Texas Adjuster's License and am currently attending Ferris State University to further my education.


As an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. I am eager to discuss how my qualifications match your needs and look forward to interviewing with you at your earliest convenience.







Yyyyyy x. yyyyyy






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