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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000



Technology Professional, with in-depth subject matter expertise, seeking a CICS/MVS Systems Software Engineer, Installation Customization and CICS Z/OS Software Maintenance assignment


Profile of Qualifications


  Bachelor of Science, with Physics and Mathematics, coursework in Computer Science, Assembler Language, Pascal, CICS and Cobol, Business and Industrial Management studies and extensive IBM and AMDHAL System Software training

  Exceptional skills in: installation/maintenance of system software, CICS Transition Server 4.2, CICS tuning and monitoring, CICS resource definition, CICS-DB2 interface/connection, VSAM and SMPE

  Provide crucial technical support and diagnostics, performance and benchmark evaluations, capacity planning and workload management; additional capabilities in vendor software installation, customization and maintenance, output management tools, NIST-STIG and audit documentation and disaster recovery

  Long-term, stable career with single employer providing contract service to multiple end-users


Professional Synopsis


OBXtek 1990 - 2016

Social Security Administration, Woodlawn, MD (2013-2016) [Contract Assignment}

         Successfully utilized CICSPLEX system management tool to provide capabilities of managing from a single control; expertly employed Omegaview/Omegamon to monitor CICS regions, oversaw CICS shut down/start up process and skillfully installed/maintained third-party vendor software.


Department of the Treasury/FMS, Hyattsville, MD (1996-2012) [Contract Assignment}

         Provided effective support for installation/maintenance of CICS software including CICS PLEX, Intertest, Maiview for CICS, Abendaid, CAFC-CICS application file control system, output management software, CA-View, CA-Deliver, CA-Bundl and Mainview Predict.

         Managed upgrading of CICS T.S 3.2 to T.S 4.2, migrated CICS VSE to Z/OS, CICS-DB2 connection, defined/installed DB2CONN, DB2ENTRY and DB2TRAN using RDO; also installed top secret interface for CICS.

         Skillfully evaluated system performance and developed recommendations concerning system throughput improvements as well as overhead reduction; evaluated impact of application software on system performance and workload balancing, and developed knowledgeability in utilization of shutdown statistics, RMF/SMF data and CICS monitoring tools to identify any bottleneck areas and perform needed corrective actions.



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Social Security Administration, Woodlawn, MD (1985-1990 / 1993-1996) [Contract Assignment}

         Assisted in the installation/maintenance of CICS software and the migration from 3.3. to 4.1; also supported installation/maintenance of Omegamon/CICS, Monitor, Intertest, Abendaid/CICS, Radar, Automon/CICS, Playback, Energizer, CATS, Journal Processing Utility (JPU), file sharing package CICS Connection, data compression package (CTOP III) and Eyewitness.

         Clearly defined resources including terminals, LU units, journals and transactions to CICS utilizing table definitions macros and auto install features. Was responsible for developing CICS control tables required to support Claims Modernization Project (CMP); also maintained/updated CICS libraries.

         Expertly tuned/monitored CICS regions, reviewed Performance Analyst Reporting System (PARS) for system performance, system logs/journals for problems or failures, and identified restart data for key points that indicate start-up condition.

         Delivered technical support/diagnostics for resolving problems particularly on large-scale computer systems; developed strengths in workload management and online workload relationships to processor resources; also participated in CICS benchmark studies, capacity tests and the evaluation of CICS architecture, developing change recommendations and migration strategies for online workload placement. Continually considered existing/planned resources when determining application design.


United States Secret Service, Washington, DC (1990-1993) [Contract Assignment}

         Proficiently installed/maintained COBOL 2, Omegamon, MICS, SAD, Net View Access services and FAST DASD; reviewed RMF and MICS reports on system performance, and resolved poor response time, batch turnaround time, excessive swapping, paging and hardware/software issues.

         Analyzed workload and revised initiator structure to improve throughput/IPS analysis to identify bottlenecks due to IPS design; also quantified impact on performance. Carefully studied workloads and influencing factors of how workloads compete for system resources, and completed SRM parameter modifications.


Education / Training


Madras University, Madras, India

Bachelor of Science, Chemistry, with Physics and Mathematics


University of Texas at Dallas, Dallas, TX

Coursework in Computer Science, Assembler Language, Pascal, CICS, COBOL


Datamatics Institute, Madras, India

Business and Industrial Management


Extensive IBM and AMDHAL System Software Training


Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000







Hiring Agent Name


Company Name


City, State Zip Code


Dear :


I am currently seeking a challenging assignment as a CICS/MVS System Engineer where I can utilize my in-depth experience and expertise toward the installation, customization and maintenance of CICS Z/OS operating system, and am submitting my resume for your review. As an individual with an exceptionally long and stable career and who has gained extensive experience and expertise providing outstanding oversight of service delivery I believe you will find me well-suited to the requirements of this position.


I hold a Bachelor of Science in Chemistry, with Physics and Mathematics concentration, from Madras University in Madras, India. Additionally, I participated in coursework in CICS, Computer Science, Assembler Language, Pascal and COBOL presented at the University of Texas, studied Business and Industrial Management at the Datamatics Institute in Madras, and received extensive IBM and AMDHAL System Software training.


During my long and stable career with OBXtek I have held numerous contractor assignments serving the needs of the Social Security Administration, the Department of the Treasury, and the United States Secret Service. In these assignments I utilized CICS technology in providing support for multiple systems and installation/maintenance, including CICS PLEX, Intertest, Maiview for CICS, Abendaid, CAFC-CICS application file control system, output management software, CA-View, CA-Deliver, CA-Bundl and Mainview Predict. Additionally, for the Department of the Treasury, I was responsible for managing the upgrade of CICS T.S 3.2 to T.S 4.2, migrating CICS VSE to Z/OS, the CICS-DB2 connection, defining and installing DB2CONN, DB2ENTRY and DB2TRAN using RDO, and installing a top secret interface for CICS.


I have also been responsible for installing and maintaining numerous other programs, reviewing system performance reports and resolving multiple issues. I have been tasked with analyzing workloads, identifying bottlenecks and developing remediation to improve performance taskings.


Throughout my career I have exhibited a commitment to quality and consistent compliance with critical governing directives, standards, policies and procedures. I am confident in my ability to deliver immediate and long-term results, and you will find me to be a performance-driven leader and collaborative team player focused on achieving and surpassing goals.


I am eager to discuss how my qualifications match your needs, and look forward to interviewing with you at your earliest convenience.







Yyyyyy x. yyyyyy




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