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Personable and mature young professional seeking a challenging role in the customer service field.
Solid listening, verbal communication and interpersonal skills to build relationships with key stakeholders.
Adaptable quick learner with a work history of consistently exceeding performance objectives.
Impeccable judgment, poise and professionalism to proactively identify and resolve problems.
Excellent time management, attention to detail and organizational skills, including prioritizing tasks.
Demonstrated ability to work well independently as well as part of a team.
Proficient with Microsoft Office Suite.
Bachelor of Arts (BA), Theology, Grand Canyon University Phoenix, AZ; expected Month Year
Transferred from Johnson State College, completing Intro to Criminal Justice and Journaling (A grades).
June 2015 Graduate, Bellows Free Academy Fairfax, VT
Hannaford Feb. 2013-June 2017
Customer Service Associate, multiple locations
Provided outstanding service to grocery store customers and collaborated well with colleagues.
Performed at the Milton, VT location, and later, at the Morrisville, VT store.
Operated a Point of Sale (POS) system to process transactions in an accurate, timely and efficient manner, including the purchase of lottery tickets.
Assisted shoppers with locating specific merchandise to meet their specific needs.
Showcased versatility to effectively process money orders, returns and refunds.
Completed cleaning duties to ensure the store was well-kept and well-maintained at all times.
Gained the trust, confidence and respect of managers to take on additional responsibilities and tasks.
Recognized with a
letter of recommendation from my Manager, Sarah Rocheleau.
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