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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~


Career Profile

Dedicated and accomplished Strategic Leader with a solid track record of achieving exceptional levels of efficiency and productivity along with a demonstrated background in leading product installation projects, tracking project deadlines, and coordinating client status updates. Possess high-level communication and analytical skills with a commitment to superior client service. Offer solid leadership abilities with experience in training new team members, working with project teams, and streamlining current operational processes.


Key Competencies

Project Management Logistics Project Tracking/Documentation Kick-Off Call Management Attention to Detail

Microsoft Office Suite Client Relationship Management New Hire Training/Coaching Inventory Management

Advertising/Marketing Complex Problem Solving Client Technical Support Deadline Management


Professional Experience

Granite, Quincy, MA 2016-Present

Associate Project Manager (2017-Present)

Project Coordinator (2016-2017)

  Direct daily project and account management logistics with a focus on supporting up to 14 accounts and improving operational productivity and efficiency levels

  Coordinate telecommunication product installation projects ranging from 1 site to over 500 individual locations, tracked project progress in Excel, and complete weekly/bi-weekly client status calls

  Work closely with both clients and vendors, ensure project deadlines are consistently met, provide guidance to new staff members, and respond quickly to technical support calls

  Play a lead role in running project kick-off calls, coordinating stakeholder meetings, diffusing escalated project issues, and documenting project logistics


NH Liquor and Wine Outlet, Portsmouth, NH 2014-2016


  Provided stellar customer service within a retail store in addition to processing a large amount of transactions daily which includes both cash and credit transactions

  Play an integral role in special projects, ensure all organizational policies are consistently adhered to, and assist with training new employees


Blackrock Country Club, Hingham, MA 2008-2015

Child Caregiver/Front Desk

  • Coordinated child-care related tasks within the organization which included addressing individual child needs and maintaining a safe environment at all times
  • Oversaw front-desk operations which included greeting incoming members, cleaning the workstation, answering incoming phone calls, and addressing customer inquiries



Bachelor of Arts, Communication, Minor in Business Administration (2016)

University of New Hampshire, Durham, NH

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