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Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx






Hiring Agent Name

Company Name


City/State/Zip Code




I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.


To acquaint you with my background, I can offer proven experience in IT Operations Management, Multi-Project / Program Management, Enterprise Planning / Control, Risk Management, Managed Services, Services Solutions, Cloud, ITIL v3 Foundations, and Agile. I am also well-versed in Team Building / Training, Strategic Analysis / Planning, Business Development, Change Management, Continuous Improvements, Multi-Process Optimization, and Risk Management / Mitigation, among other areas.


Currently, within a Project / Managed Services role for FIS Global, I successfully lead all client-driven managed services operations, including managing client installations and support while continually focusing on development of new or upgraded products and services for internal information systems. Within this role, I direct project initiation efforts, including identifying contractual obligations, client needs, and / or existing situations to proactively resolve issues. I also develop, define, and execute project plans, scope, activities, schedules, budgets, and deliverables while identifying critical resources; assigning cross-functional workxxxxxxow; and collaborating among key departments, vendors, and / or subcontractors to achieve on-time, in-budget project goals.


A sample of my accomplishments include:


  Optimizing success by aligning internal project requirements with key operational standards.

  Routinely interfacing with external clients or field-based employees to resolve technical issues.

  Improving customer satisfaction by delivering new and / or enhanced products and / or services.

  Customizing products to meet client requirements, system integration, or FIS or third-party products.


To complement this experience, please note that I hold a Master of Science in Management Information Systems (Cyber Forensics Emphasis) and a Bachelor of Science in Management Information Systems (Cyber Security Emphasis) from Strayer University. I am also Scrum Certified.


As this is just an example of my abilities, please refer to my enclosed resume for additional experience in PMO, Senior Management, Project Management, IT Management, and Network Engineer roles for high-profile BNY Mellon, International Fund Administration, and Okumus Capital employers.


I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.






Yyyyyy x. yyyyyy

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