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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced administrative and operations professional with several years of experience within high-stress environments with a keen ability to lead others and increase organizational efficiency. Experienced in overseeing daily office operations, planning large-scale events, and ensuring a high level of client satisfaction at all times. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively managing high-level projects.
Key Achievements
|
Contract Negotiation Policy Development Coordinating Events Vendor Management |
Team Leadership Strategy Development Contract Negotiation Property Management |
Process Improvement Staff Management Complex Problem Solving Attention to Detail |
Education
Bachelor of Science, Communication with a Minor in Sociology
Weber State University, Ogden, UT
Professional Experience
Roger Beasley Imports, Austin, TX June 2015-December 2015
Executive Assistant/Brand Manager
Directly managed a variety of administrative and operational functions within a fast-paced environment with a focus on improving organizational efficiency and productivity
Provided administrative support to executive management within 4 dealerships which included coordinating meetings, managing complex calendars, and booking travel
Played a lead role in several ad hoc projects as needed, acted as a lead contact for members of management, and successfully managed difficult customer service situations
Montage Deer Valley, Park City, UT December 2011-May 2015
Residential Concierge (2013-2015)
Facilitated several customer service functions within the organization with a concentration on providing a superior level of customer service to both residential owners and clients
Responded quickly to inquiries, make reservations on behalf of clients, assist with several property management tasks, and assisted with any owner requests
Assistant Manager (2011-2013)
Assisted in the management of all daily operations which included designing standard operating procedures, supervising a staff of 25 team members, and working closely with clients
Identified potential event clients within the community which resulted in an increase in organizational revenue in addition to successfully facilitating all client requests
Sundance Physical Therapy January 2010-December 2014
Personal Assistant
Managed all daily administrative and logistical needs for management members which included managing calendars, arranging both domestic and international travel, and managing residences
Oversaw the management of several rental properties which required a significant level of attention to detail in addition to a keen ability to perform in-depth negotiations with third-parties
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