- 522 E 83 St. Apt 4W Ÿ Xxxxxx, NY xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Administrative Assistant / Office Management

Qualifications Profile

    Self-assured, dynamic, and results-driven professional with more than 23 years providing high-performance sales, customer service, administration, and operation support in the retail, consultancy, manufacturing industries.

-    Strong passion for delivering outstanding customer service across diverse industries, enabling the sales team to grow market shares and revenue streams.

-    Proven ability to develop and execute marketing, sales, and financial management strategies that create competitive advantages in production cost, service features, and customer loyalties.

    Highly detailed, with analytical and methodical thinking to strategize solutions in addressing administrative, marketing, and financial management issues and risks even under stress

    Well-organized, and resourceful with multitasking and prioritization skills in harness limited resources to achieve expected outcomes with or without supervision.

    Effective interpersonal communication skills that transform workforce diversity into a unified team advantage in achieving objectives and shared commitments

Key Expertise

Administration

    Personnel Administration

    Fiscal & Budget Administration

    Payroll & Benefits Administration

    Policies & Regulatory Compliance

    Organizational Development

    Staff Supervision & Training

    Office & Staff Administration

    Records & Document Management

    Bilingual in English & Spanish

Sales Management

    Marketing & Sales (Trad. & Online)

    Retail Sales Management

    Territory Sales Administration

    Account Management

    Customer Service Management

Business Operations Management

    Business & Operations Planning

    Import &.Export Operations

    Business Development

    Strategy Development & Execution

    Process/Workflow Improvement

    Relationship Management (Clients, Stakeholders, & Suppliers)

Financial

    Basic Corporate Accounting

    Inventory/Fixed Asset Accounting

    Financial Service Planning

    Financial Metrics Analysis

    Internal Audit & Control

    Financial Risk Management

    Profitability Accounting

Technical

    DBMS Administration

    Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook) in Windows & Mac

Professional Experience

    Provided financial consultancy services to a foreign company in a freelance capacity, assisting in the development and execution of marketing and sales strategies that expanded the business through outstanding customer service.

    Self-employed in the internal and external nutrition industry, promoting and moving merchandise through aggressive sales strategies and techniques that increased market following and personal profits.

    Collected and analyzed statistical and historic financial performance data, interpreting charts and tables for social or economic research to be used in financial planning and reports of diverse private companies and financial institutions including the Peruvian economy amidst a global economic crisis.

    Conducted analysis of different factors that generated significant gains or losses in various private companies, as well as factors that drove the expansion or contraction of the national economy in a global setting.

    Promoted and sold GPS brands and diverse equipment for mining and fishing, building and maintaining client databases that enabled the company to work with clients in updating product information, trends, and new technologies for future purchases and plans.

    Built sustainable professional relationships with clients, offering new products and services that create customer loyalties and continues revenue streams.

    Managed a portfolio of foreign companies, personally visiting high-value importers of wooden floors in Argentina and Uruguay, assisting successful staging of international trade fairs showcasing specialized machinery (LIGNA, Germany, 1995) marked to increased production efficiency.

    Increased production volume that drove export volume growth, while increasing portfolio of international clients.

- 522 E 83 St. Apt 4W Ÿ Xxxxxx, NY xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Professional Experience (continued)

    Organized and managed the sales and financial department, providing significant administrative control over revenue generation and cost containment, balancing and reconciling depository bank accounts that contributed in improving the company s cash position.

    Directed sales operations, developing, executing and monitoring strategies that grew sales volumes and customer base.

    Imported and distributed fashion apparels from outsourced production facilities in Peru to retail stores in Paraguay, enabling the company to realize significant profit margins and economics of scale.

Education & Credentials

    B.S. in Economics, UNIVERSITY OF LIMA Lima, Peru.

Professional Training & Certifications

    Notary Public, State of Xxxxxx (2011)

    Workshop: Strategies of Effective Negotiation and Conflicts Management, University of Lima (Feb 2003)

    Stock Exchange Seminar, University of Lima (Aug 2003)

    Workshop: Relational Marketing, University of Lima (Sep 2002)

    Xxxxxx Real Estate Institute, NYC

Affiliation & Community Involvement

    Volunteer/ Executive Member: Republican Party

    Member: Jury, US government (2012)

    Tutor: Mathematics, Local K-12 Schools