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Driven, focused, and knowledgeable professional with several years of experience in progressive administrative and managerial roles along with a proven ability to lead cross-functional teams and oversee daily office operations. Experienced in developing unique business strategies, fostering positive relationships with key accounts, handling financial functions, and implementing comprehensive business strategies. Highly adept in managing large-scale projects in addition to maintaining positive communication with co-workers, vendors, clients, and members of management.
Sales Administrative Support
Complex Project Management
Microsoft Office Suite
Directly manage a variety of administrative and managerial functions within a fast-paced environment with a focus on increasing productivity and efficiency within the organization
Provided administrative support to several members of executive management, maintained complex calendars, and drafted correspondence which required superior communication skills
Coordinated all travel arrangements and facilitated several large-scale events which required reserving hotel rooms, booking event venues, and coordinating with vendors
Tracked all expense reporting and forwarded reports to accounting for reimbursement in addition to maintaining a comprehensive customer database
Oversaw the day-to-day operations of an assisted living home which held 7 beds which included monitoring patient care levels and encouraging positive resident relationships
Facilitated several recruiting functions which included interviewing and evaluating candidates along with checking references and performing new hire onboarding
Provided orientation/tours to new residents, maintained all personnel/resident records, and created all resident activity schedules
Utilized superior communication and interpersonal abilities in order to provide a superior level of customer service to clients within a call center environment
Assisted customers with insurance related inquiries, processed both new and renewal certificates of insurance, investigated account issues, and diffused difficult customer service situations
Provided administrative support to the organization s Controller which included creating monthly billing statements and processing checks
Handled general accounting functions which included processing journal entries, handling AP/AR functions, and assisting with year end reporting
Acted as the customer service contact for several internal departments, handled client collections, and audited all cash drawers at the end of each business day
Coordinated several sales and business development tasks with a concentration on assisting a Financial Advisor with daily sales/business development logistics
Assisted clients with account related questions, maintained client files, processed account related paperwork, and followed up on all sales leads
Performed several administrative tasks which included data entry, creating correspondence, responding to messages, and distributing mail
Successfully oversaw all daily operations with a fast-paced organization which included handling high-level accounts and maintaining rapport with both new and existing clients
Maintained a keen knowledge of both municipal and state regulations, provided superior representation to clients as needed, and prepared complex documentation
Hiring Agent Name
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include significant experience in administrative and operational roles with a focus on improving efficiency and productivity within the organization along with maintaining high levels of customer satisfaction. In addition, I have a strong background in assisting with special projects, directing financial functions (AP/AR, collections, journal entries), monitoring inventory, and maintaining organizational files.
To complement my professional experience, I also possess stellar interpersonal and communication skills with a superior ability to build rapport with customers, co-workers, and members of management.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Yyyyyy x. yyyyyy
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