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Compassionate, Bilingual (English and Spanish) professional with experience assisting adult citizens.
Experience helping adults in the community to improve their quality of life despite many life obstacles.
Stellar listening, verbal communication and interpersonal skills, including prioritizing tasks.
Proactively identified problems in real time and implemented favorable solutions.
Emerald HealthCare Aug. 2013-Present
Social Worker/Discharge Planner
Assist patients and their families with transitioning to the next stage of healthcare.
Provide an unbiased review of the options to choose a provider for in-patient rehabilitation services.
State of Florida Sept. 2011-Aug. 2012
Cares Assessor Case Manager, Elder Affairs Department (Aug. 2012-Aug. 2013)
Assessed applicants wishing to enroll in nursing home care in order to identify their long-term care needs as part of the Comprehensive Assessment and Review for Long-Term Care Services (CARES) Program.
Recommended the least restrictive, most appropriate placement in a nursing facility.
Case Manager/Human Services Counselor, Agency for Persons with Disabilities (Sept. 2011-Aug. 2012)
Interviewed clients, caregivers and/or medical and school professionals, and also reviewed information, in order to determine eligibility for persons with disabilities.
Collaborated effectively with community agencies to provide assistance to persons with disabilities.
Westchester County New York 2007-July 2010
Staff Assistant Case Manager, Planning Department, Section 8 Rental Assistance (Jan. 2008-July 2010)
Assisted families enrolled in the Section 8 and/or Family Self Sufficiency Program, including verifying their applications and income and providing resources for citizens to improve their quality of life.
Resolved disputes between landlords and tenants and investigated reports of fraud, including preparing reports and materials for informal hearings as needed.
Community Health Case Manager, Department of Health (2007-Jan. 2008)
Educated mostly the elderly from low-income neighborhoods how to prevent acquiring a chronic disease.
Showcased strong public speaking skills while informing citizens at community awareness events.
Marketing Representative Case Manager, HealthSource Hudson Plan May 2002-July 2003
Ranked as one of the top representatives in the company for enrolling children and families in a child/family health plus program (Medicaid HMO), including meeting tight application deadlines.
Counselor/Advocate, My Sisters Place Dec. 1999-May 2002
Showcased strong public speaking skills while educating middle and high schools about domestic violence, and intervening in crisis in which teens had been victims.
Legal Assistant, Delgado & Delgado Dec. 1998-Dec. 1999
Interviewed and assisted clients born outside the U.S. with achieving permanent residency; applying for naturalization; helping become certified or recertified to work; and avoiding deportation.
Bachelor of Science (BS), Behavioral Science, Mercy College Dobbs Ferry, NY; earned Dec. 2005
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