Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

Country of Citizenship: United States

SSN: xxx-xx-xxxx

10-Point Veterans Preference

____________________________________________________________________________

Job Title: Staff Assistant

Department: United States Department of Agriculture

Agency: U.S. Forest Service

Job Announcement Number: 16-ASC-CFO-284985G-DC

____________________________________________________________________________

Core Competencies

Administration, Policy/Procedure Development, Procedure and Guideline Clarification, Conflict Resolution, Change Management, Departmental Activity Coordination/Analysis/Evaluation, Project Oversight, Governmental/Other Department Interface, File Development/Maintenance, Staff Management/Direction, Correspondence/Report Development, Executive Management Support, Work Planning/Scheduling/Prioritization, Operational Change Recommendation Development, Policy/Procedure Expertise, Performance Evaluation, Subordinate Advisement, Personnel Discipline, Training Needs Identification, Leave(s) of Absence Oversight

Microsoft Office Suite (Word, Excel, PowerPoint, Access) Certification, Microsoft Webpage Content and Design Manager

Veteran, United States Navy

Professional Experience

January July 2016

United States Department of Agriculture

U.S. Forest Service

Office of Sustainability and Climate Control (OSCC)

Washington, DC

Hours per Week: 40

Salary: $77,500 annually

Supervisor: Cynthia West Phone xxx-xxx-xxxx May Contact: N/A

Executive Assistant to the Executive Director (GS-0301-12)

In this seven-month assignment directed toward assisting with the establishment of office, provided exceptional executive-level administrative support for the Director and expertly developed advisement based on studies of issues critical to organizational functional levels. Held comprehensive responsibilities for coordinating/evaluating array of administrative actions including designing multiple projects/studies covering management and productivity

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improvement, management controls and work planning. Skillfully utilized strengths in compiling/interpreting various data, corroborating information and coordinating with management representatives; also administered budgets, procurement, contracts and travel activities, property/records management, FOIA request and various sensitive topics.

Expertly managed Director s appointment calendar, developed wide-ranging correspondence which was often confidential in nature, arranged complex travel plans/itineraries/agendas and compiled all needed travel-related meeting documents. Also coordinated regional-level leadership conferences and other management meetings and developed/disseminated meeting notes.

Employed administrative expertise in assessing internal management plans/direction/actions and recommending change scenarios, including methodologies for incorporating efficiencies toward achieving multiple administrative objectives; clearly communicated changes and clarified guidelines to administrative personnel. Skillfully supported Washington Office, the OSCC and other committees/task forces and developed/maintained positive working relationships with various organizations; also was strong contributing participant in multiple staff/management meetings concerning OSCC administrative/management functions and consistently developed excellent working relationships with office staff members, consultants and Forest Service supervisory personnel.

Continually supported Executive Director by identifying organizational policies, activities and relationships requiring personal attention; also served as Director s representative at various meetings/conferences as well as during crucial, high-level interface with Congressional members, leadership of USDA/other government agencies, individuals from private industry, representatives of special interest groups and dignitaries from foreign countries, maintaining currency regarding various viewpoints of these entities relating to Agency issues.

Authored multiple correspondence, reports and briefings for Director s signature to be disseminated to Congressional members and other key officials/constituents that represented personal viewpoint as well as Agency policies; collaborated with interagency and Forest Service task forces to ensure compliance with Agency policies/mission.

Held additional responsibilities for reviewing multiple recommendations and reports to coordinate key program plans within Forest Service and with Department and continually oversaw issues concerning personnel, Civil Rights actions, HR programs and safety/health.

May 2013 July 2016

United States Department of Agriculture

U.S. Forest Service Research & Development

Washington, DC

Hours per Week: 40

Salary: $71,115 annually

Supervisor: Ralph Crawford Phone: 703.939.5762 May Contact: N/A

Executive Assistant (GS-0301-11)

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Effectively supported two Senior Executive Service (SES) Executives; held comprehensive oversight responsibilities for all administrative procedures and ensured clear understanding by staff personnel of departmental policies/processes. Designed complex office procedures that increased work flow efficiencies and smooth transactions with external entities; continually assessed administrative policies and clarified as necessary, developed any recommendations regarding changes in administrative policies, and affected those changes. Consistently responded to various surfaced administrative issues and inquiries, and resolved any problems/conflicts.

Also expertly performed analytical/administrative duties supporting six director staffs; maintained office files, compiled needed materials/data for use in senior executive briefings/meetings, provided advisement to administrative personnel on correspondence/reporting procedures, and assisted with developing resolutions to administrative problems. Tracked/analyzed/communicated various relevant trends on administrative management and other office functions; clarified administrative policies/program requirements for officials and assured appropriate information dissemination to all interested parties. Also consistently maintained relevant data to ensure that executive staff maintains informational currency.

Was additionally responsible for developing work assignments for subordinates, setting short-term priorities and providing work completion timelines; evaluated work performance, provided advisement/counsel regarding performance and other administrative matters and listened to grievances, resolving or referring to higher-level management for resolution. As needed, performed appropriate disciplinary actions; also identified and arranged for any needed development/training, developed performance standards and oversaw Leave(s) of Absence.

In liaison role, adroitly received/screened incoming telephone calls as well as on-site visitors; continually employed outstanding skills in utilizing tact/diplomacy/judgment combined with knowledge of senior executive responsibilities and office policies/operations/programs to personally handle inquiries/issues or direct to appropriate individual/department; when needed, obtained important background information on telephone inquiries/office visitors to assist supervisor in addressing issue(s).

Successfully maintained appointment/meeting calendar for two senior executives, ensuring that necessary preparations were made for meetings/conferences; prepared agendas and ensured that meeting minutes were recorded accurately and disseminated properly. Developed travel orders, accommodation arrangements and itineraries, and coordinated any needed security planning.

February 2012 February 2013

Department of Veterans Affairs

Board of Veteran Appeals

Washington, DC

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

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Program Support Specialist

Served as Program Support Legal Assistant for accomplishing adjudication process requirements for Board in support of Secretary of Department; skillfully processed 6,500 claims during ten-month period, which exceeded set quotas while providing highest quality of processing activities. Held responsibilities for retrieving/analyzing/updating appellant claims files, databases and other records and regularly performed legal reviews of motions, case evidence, legal agreements and correspondence concerning Power Of Attorney matters. Steered development of statistical reports, managed claims records database, authored legal correspondence and provided recommendations for actions on multiple unique claims; employed Veterans Appeals Control and Locator System (VACOLS) for Agency-specific databases and continually provided exceptional leadership and motivation to colleagues/subordinates.

June 2008 February 2012

J-1 Enterprises LLC

Arlington, VA

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Real Estate Investor

Expertly performed wide-ranging and comprehensive activities involving various facets of real estate sales/purchasing; licensed to serve as representative of both buyers and sellers and was typically tasked to utilize exceptional negotiation skills on behalf of clients. Promoted sales of properties with multiple marketing processes, including participating in multiple listing services, advertising, conducting open houses for sellers, developing pricing comparables of properties to determine competitive market price, and coordinating showing appointments for prospective buyers.

Insightfully interviewed buying clients to clearly identify property preferences and authored needed documentation including representation contracts, purchase agreements, closing statements, deeds and leases. Diligently represented buyers in delivering purchasing orders to sellers; collaborated with escrow and lending organizations, home inspectors, pest control companies and other relevant parties to ensure that all purchase agreement contractual terms and conditions were met prior to closing dates. Skillfully managed property closing activities including overseeing signing of all needed documents and the disbursement of funds.

September 2005 June 2008

Irving Burton Associates

Clinical Information Technical Program Office (CITPO)

Falls Church, VA

Hours per Week: 40

Salary: $80,000 annually

Supervisor: Sarah Carter Phone: 703.575.8359 May Contact: N/A

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IT Project Controller/Manager

Expertly supported 59M Worldwide Clinical Information System (CIS) Deployment and Maintenance projects; monitored/tracked/researched/developed multiple strategies and reports/responses for government officials as well as Project Officer with oversight responsibilities for CIS programs. Skillfully authored Disclosure Statements, Monthly Progress Reports, Subcontract Expenditures, Work Breakdown Structures, Start-up Plans, Transition Plans, Program Management Plans, Quality Assurance Plans, Version Description Documents, Test Plans, Test Reports, DITSCAP/DIACAP Documentation, System Security Authorization Agreements, Customer Feed Back Reports, Performance Analysis and Trouble Tickets, among other reports/documents.

Expertly managed $55M project involved with installation/deployment of Electronic Medical Record System (Essentris) at multiple international Department of Defense medical facilities; was also responsible for coordinating all related activities and personnel work performance at each facility.

April 1985 May 2005

United States Navy

Hours per Week: 40

Salary: $65,000 annually

Supervisor: N/A (Retired) Phone: N/A May Contact: N/A

Surgical Services Enlisted Staff Personnel Manager / First Class Petty Officer

Served as Surgical Services Enlisted Staff Personnel Manager as well as Executive Assistant to the Admiral during December 2003-May 2005, providing exceptional care to clinical, ward and surgical patients; continually analyzed/interpreted Bureau of Medicine and Surgery, DOD and local hospital healthcare instructions and served in lead liaison role during participation in Joint Commission on Accreditation of Healthcare Organizations. Received specific professional training as a Genitourinary Radiologic Operating Room Specialist.

Successfully directed medical training and military development for over 60 U.S. Navy Hospital Corpsmen including designing/implementing training modules for new Corpsmen that included the Competence Training Course and standard clinical procedures utilized in Military Treatment Facilities to deliver healthcare to eligible individuals. For the Surgical Services Directorate, prepared 60+ evaluation/performance reports on semi-annual basis. Also was Military Disaster Preparedness Assistant Coordinator and served as member of the mass casualty team, participating in continual drills to enable full levels of preparedness to meet multiple potential medical emergency situations.

Additional responsibilities included command fitness coordinator, providing assistance to comptroller and serving as executive staff writer for flag officers.

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Education

University of Maryland University College

Master of Science in Homeland Security Management; expected completion December 2016

GPA: N/A

Semester/Credit Hours: N/A

University of Maryland University College

Bachelor of Science in Homeland Security, 2013

GPA: N/A

Semester/Credit Hours: N/A

Affiliations

Member, African American Strategy Group

Member, Blacks in Government, Inc.

Alumni of the University of Maryland University College