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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx
abc@xyz.com
Profile of Qualifications
- Detail oriented Professional with 20 years of office management and customer service experience in multiple industries, including healthcare and childcare.
- Well versed in successfully performing administrative tasks in a fast paced environment.
- Regarded for the ability to deliver outstanding results with the highest degree of expertise and professionalism.
- Bilingual in English and Spanish.
Key Areas of Expertise
|
Office Operations Scheduling RX3 Kiosk |
Administrative Functions Training & Development EMR Allscripts |
Quality Assurance Interpersonal Communication MS Office Suite
|
Professional Synopsis
RX Plus Pharmacy 2012-2016
Pharmacy Tech
- Leveraged excellent organizational abilities to maintain efficiency throughout all daily pharmacy operations, focusing on scheduling, inventory control and ensuring adherence to company policies.
- Used strong communication skills to relay pertinent information to patients in regard to proper administration and potential side effects of prescriptions.
- Verified accuracy and proper storage for all prescriptions.
Pierson Pharmacy 2011-2012
Pharmacy Technician
- Promptly resolved customer inquiries in both English and Spanish.
- Ensured quality throughout all filling requests, as well as patient account information.
- Responsible for maintaining appropriate inventory levels and storing medications appropriately.
Orlando Internal Medicine 2007-2011
Office Manager
- Provided excellent service to patients, successfully managing phone calls, resolving inquiries and scheduling upcoming appointments.
- Responsible for creating employee/physician schedules, inventory management, payroll set up and maintaining accurate patient records.
- Verified patient insurance information; maintaining integrity throughout handling of confidential information.
- Assisted in clinical operations by taking patient vitals and conducting PTINR, EKG and DM testing.
- Ensured compliance to OSHA and HIPPA regulations throughout all activities.
Rosa s Daycare 1996-2006
Owner
- Fulfilled proprietary role, overseeing all daily activities while managing business operations.
- Completed financial tasks, including payroll processing, payment collection and general bookkeeping.
- Conducted thorough trainings for staff members.
Education
Bachelor of Arts in Business Administration, Saint Leo University; 1998
Associate in Secretarial Science, Puerto Rico Jr. College; 1982
Associate in Billing and Coding, Florida Technical College; 2008
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