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Yyyyyy x. yyyyyy
xxx-xxx-xxxx | xxxxxx Caribbean Breeze #0000 xxxxxx xxxx , xxxx , xxxxx 00000 | abc@xyz.com
Experienced Operations/Logistics Professional
Driven, focused, and hard-working professional with several years of experience in progressive analytical and operational roles within a retail store environment. Experienced in performing complex business/sales analysis, handling ad-hoc projects, and leading large teams. Superior communication and interpersonal skills with a keen ability to lead others and achieve organizational goals.
- Career Highlights -
Successfully manage large-scale and complex projects which requires extensive time management, organizational, and interpersonal abilities in addition to a strong ability to lead cross-functional teams
Experienced in analyzing and interpreting complex financial data, identifying sales trends, and implementing comprehensive policies and best practices. Awarded Manager of the Year Award (2x)
Key Competencies
Human Resource Management Strategic Planning Project Management Internal Communications |
Staff Management Microsoft Office Suite Oracle HR/Payroll Systems Bilingual, English/Spanish |
Team Leadership Complex Problem Solving Business Analysis Sales Forecasting
|
Professional Overview
HSN March 2015-Present
Manager
Directly manage several day-to-day functions in a fast-paced environment which includes managing employees, overseeing merchandise/inventory levels, and improving productivity and efficiency
Oversee the implementation of company-wide promotions within the store, handle opening/closing procedures, and ensure that the store is continuously in compliance with both company-wide and federal regulations
Utilize exceptional analytical skills to analyze and control all operational expenses which includes payroll and other manageable items
Ensure that all customer concerns are addressed in a timely manner with a focus on resolving issues and retaining the customer s business
Zale Corporation June 1998-March 2015
Multi-Unit Manager
Directed daily operational and merchandising functions within a retail store environment with a focus on improving efficiency, sales revenue, and customer satisfaction levels for 9 individual jewelry kiosks
Supervised department employees which included managing schedules, providing individualized coaching/feedback, and handling employee related issues
Designed and implemented comprehensive sales and community awareness promotions which resulted in increased store awareness and stronger customer retention levels
Worked closely with the corporate office on the implementation of corporate policies and best practices which included loss prevention, inventory management, and general merchandising
Additional Professional Experience Includes: Apparel Manager, Edison Brothers Corporation
Education
Bachelor s of Business Administration, Minor in Human Resources
University of Puerto Rico
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