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Organizational Leadership ~ Project Management ~ Strategic Planning

Business Development ~ Joint Ventures / Alliances ~ Process Improvements

• Strong project management experience with the ability to create detailed project plans and budgets, devise schedules, allocate resources, and facilitate delivery within timeline, scope, and budget parameters.
• Extremely well-versed in all facets of IT operations management, Agile & Waterfall methodologies, PMO standardization, iterative development, business intelligence tools, information systems security, budget administration, and client relationship management.
• Accomplished in defining and instituting operational strategies to support organizational growth and capitalize on emerging technologies.
• Demonstrated strengths in mentoring and leading technical teams throughout the complete software development life cycle (SDLC) for cutting-edge solutions.

DatPath Inc., 2016 to Present

IT Director / Data Solutions Architect

         Steer the complete spectrum of IT operations and solution architecture for top-tier clients.

         Apply strong leadership talents toward directing, coaching, mentoring, and evaluating database developers, system administrators, network administrators, and implementation teams.

         In concert with marketing team, accurately translate product features into customer value propositions to be used in consumer messaging.

         Convert technical specifications into product requirements, assemble detailed use cases, and enhance project management activities by introducing Microsoft TFS for version control.

Vestcom International, 2014 to 2016

Senior Technical Solutions Architect / Project Manager

         Orchestrated delivery of development (beta) and production releases in accordance with rigorous quality assurance standards.

         Formulated project plan, identified requirements and milestones, created project schedule, acquired necessary resources, and navigated complex projects/programs from initial concept and design to development and launch.

         Masterminded effective strategies for risk mitigation and contingency planning, generated RFPs for external services, and maintained technical and project documentation.

         Forged, nurtured, and maintained productive relationships with vendors and government agencies.

         Replaced Salesforce CRM software with On-Contact CRM7 (Launchpad) requiring precise configuration of new servers and installation of new software.

USA Drug acquisitioned to Walgreens, 2011 to 2014

IT Director / PMO Director

         Spearheaded full-scope IT operations encompassing security, data warehousing, vendor relations, staffing, budget administration, project & program management, and new location start-ups.

         Scheduled, mentored, directed, and motivated team of 30 high-performing IT employees.

         Delivered informative presentations regarding major trends and security issues to Board of Directors.

         Saved $210K/month after only three months in role by persuasively renegotiating vendor contracts and lease agreements.

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         Governed PMO by defining associated processes and policies, directing project management staff, and partnering with other departments to define, prioritize, and develop projects and programs.

         Promoted from initial role as Senior Project Manager / Senior Network Engineer (2011 to 2012); configured robust environment comprising VMware, 500 Windows 2003/2008/2012 servers, Active Directory, Microsoft IIS, Microsoft Exchange, and Cisco and Nortel networking components.

Jefferson Regional Medical Center, 2008 to 2010

Eclipsys System Engineer

         Planned, designed, and implemented full redundancy site using Double Take v5.1 for high-availability/disaster recovery site-to-site link.

         Led installation and configuration of Citrix Presentation Server, XenApp 5, and Eclipsys Sunrise Clinical Manager 5.5 with Helios.

         Orchestrated data center design improvements and governed business continuity planning, disaster recovery practices, and asset protection processes and technologies.

Network Engineer / Project Manager

         Built and maintained VMware environment with Virtual Center, administered Microsoft Exchange, installed Salesforce.com, and oversaw IT security and anti-virus protection.

         Maintained hardware and software, performed daily backups, and revamped security policies and processes where required to ensure precise alignment with HIPAA and Sarbanes-Oxley regulations.

ITT Technical Institute, University of Phoenix, Strayer University, 2007 to Present

Adjunct Instructor

         Collaboratively prepare lesson plans, training materials, and instructional media for business, accounting, IT, and eCommerce curriculum delivered in classroom and web-based environments.

Acxiom Corporation, 2006 to 2008

System Security Specialist

         Devised and updated security policies and processes to mitigate risks to global system.

         Created and maintained VPN clients, implemented multiple backup solutions, and maintained servers.

FTD Florist Transworld Delivery, Inc., Sherwood, AR, 2005 to 2006

Project Manager / IT Specialist

         Configured and launched new 550-seat call center with accountability for hardware, software, networking, IT security, disaster planning/backup and recovery processes, and telecom systems.

Prior background includes service with the United States Army.

Doctor of Management in Organizational Leadership / Information Systems and Technology, University of Phoenix School of Advanced Studies

MBA, University of Phoenix, Little Rock Arkansas

Bachelor of Science, Information Systems Security, ITT Technical Institute, Little Rock, AR

A+ Certification, CompTIA

SAS, Siebel Systems, Microsoft SQL Server Reporting Services; Windows NT/2000/2003/2008/2012/2016 Server; Veritas Backup; Active Directory - ADS, DHCP, DNS, FTP, WINS; Microsoft IIS; Exchange; Cisco firewalls, routers, VPN client, and switches; FirePass; Nortel; Microsoft SQL Server; Red Hat 9.0, UNIX, Fedora, Open BSD 4.0 Linux; Citrix Presentation Server 4.0 to XenApp 5; Microsoft Clustering; VMware ESX and Virtual Center; Eclipsys Sunrise 5.0 SP1/SP2/SP3; Visual Basic 6; Linux Shell Script; Microsoft Dynamics; Apache; Avaya; Solaris servers; Symantec Antivirus, BackTrack; FoundStone; Intrashield; Entrust; Remedy; EMC Navisphere; Salesforce.com

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[INSERT DATE]

[HIRING MANAGER S NAME]

[COMPANY]

[ADDRESS]

[CITY, STATE, ZIP CODE]

Dear Hiring Manager:

I am currently exploring career opportunities as a (INSERT TARGET POSITION) and am submitting my resume for your review. In advance, thank you for your time and consideration.

I offer substantial expertise in IT operations leadership, proficiency in the complete software development life cycle, and proven strengths in seamlessly cooperating with vendors and team members to deliver projects according to expected timelines and budgets. My extensive experience across strategic planning, solution development, client relations, systems security, and risk management indicates my versatility and ability to manage IT operations in any environment. To complement these qualifications, I offer sound analytical, planning, financial, and prioritization skills which are fundamental in driving successful IT projects and programs.

As an integral member of your executive leadership team, you will find that I am well-positioned to deliver immediate and long-term results, with an unwavering commitment to supporting you in not only attaining, but exceeding your goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you in the near future.

Sincerely,

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