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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced Graphic Designer with 15+ years of experience and a proven ability to consistently exceed client expectations in regards to graphic design projects. Experienced in identifying the scope of the project and developing advertising materials, trade show displays, residential signage, direct mail advertising material, and billboards. Highly adept in increasing organizational productivity in addition to maintaining strong communication with clients, co-workers, and members of executive management.
Key Competencies
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Graphic Design Strategy Development Residential Signage Coaching/Training
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Team Leadership Print Material/Signage Billboard Design Trade Show Materials
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Direct Mail Advertising Time Management Complex Problem Solving Process Improvement
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Education & Technical Skills
Associate of Science, Advertising, Art, and Design, Massasoit Community College
Proficient in: Cs3, Photoshop, Illustrator, InDesign, Dreamweaver, and QuarkXpress
Professional Experience
Self-Employed 1994-Present
Freelance Graphic Designer
Provide design services to a variety of organizations which include photo retouching/manipulation, direct mail, logo design, marketing material creation, billboards, and website development
Identify client expectations, develop project plans, develop marketing campaigns, and create innovative websites (www.wearewci.org; www.ditunnodesign.com; www.doubledogrescue.org)
Verizon Wireless December 2010-Present
Solution Sales Specialist (2012-Present)
Directly manage day to day administrative and sales related operations within a fast-paced retail environment with a concentration on increasing customer satisfaction and revenue
Identify customer needs through active listening and make appropriate product recommendations, provide coaching to customers on product usage, and address account related issues
Experience and Operations Specialist (2010-2016)
Facilitated daily store operations within a retail store which required monitoring the customer experience and ensuring significant levels of customer satisfaction and retention were attained
Consistently encouraged a welcoming environment for customers, assisted customers with product related questions, and coached customers on product usage and/or setup
Oversaw operational logistics which included sending/receiving merchandise, assisting in monthly store audits, and creating in-store displays based on current promotions
Successfully identified potential operational inefficiencies and implemented strategies aimed at improving customer experience and revenue
Various Organizations (Sign Design Inc., SuperCoups, Signature Signs/Graphics) 2001-2009
Graphic Designer
Oversaw the design of various advertising products on behalf of clients within several industries which included direct mail advertising, print material, trade show displays, and window graphics
Reviewed design specifications with clients to ensure accuracy in addition to ensuring design projects were completed within string time restraints
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