yyyyyy x. yyyyyy

(xxx-xxx-xxxx Abc@xyz.com

Results-focused Branch Manager specializing in driving new business banking initiatives, building solid teams, providing dynamic customer service, managing large-scale accounts, and cultivating a strong brand image with superior quality eager to offer 15+ years of leadership experience toward maximizing an employer s bottom line.

Profile of Qualifications

         Top performer who makes decisions to reflect positively on business well-being in alignment with vision, value, and goals, and demonstrates an ability to see the big picture within evolving financial industries while recruiting and managing top teams.

         Integral leader who excels at initiating key business banking plans, identifying lucrative growth opportunities, defining strategies for capturing new customers, developing an existing client base, and attaining solid leveraging in highly competitive territories.

         Excellent communicator who conceptualizes, creates, and delivers forward-thinking sales, product, and services presentations.

         Ambitious self-starter who demonstrates superior attention-to-detail and sharp analytical abilities toward achieving objectives.

Core Competencies

Team Building / Training Sales Campaigns / Incentives Regulatory Compliance Trends Tracking / Analysis

Financial / Sales Management Product / Services Presentations New Business Development Strategic Analysis / Planning

Staff Performance Evaluations Market / Territory Development Client Relationship Management Data / Records Management

Career Highlights

         Successfully led Triad with $3+ million in lending portfolio growth in 2016 as Business Banker.

         Personally honored as the 2013 and 2014 Service Excellence Award winner at First Citizens Bank.

         Recognized for individual, extraordinary performance that exceeded expectations with 2015 s Exceed Award.

         Achieved a superior community image for First Citizens Bank by representing bank at civil and community group meetings, along with participating and / or volunteering on projects to ultimately generate additional business and potential CRA opportunities.

         Increased Personal Banker incentive in 3Q 2009 for Chase Bank as Branch Manager compared to 2Q 2009 by developing the talents of new and / or existing Personal Bankers and successfully executing key acquiring and deepening behaviors.

         Improved quality referrals by strengthening teller abilities, including attaining branch reorganization with Certificate of Achievement for outstanding performance in teller referrals per FTE in the LA South Market YTD for October 2009.

         Attained branch excellent service scores in Customer Problem Resolutions and ended 2009 with an average score of 100.

         Won the companywide March Madness campaign for region with highest percent-to-goal in Business Checking accounts.

         Exceeded business lending and business checking goals in 2005 and was recognized as 1 of the top 10 RBBRs in the company.

Professional Synopsis

Business Banker (2015 Present)

         Lead results-generating acquisition and management of lucrative relationships with businesses producing $1 to $10 million in annual revenue, including delivering business services and deposits, selling secured and unsecured business loans within Business Central Underwriting parameters, and identifying proactive referrals for branch and specialty partner sales.

Financial Sales Manager II (2012 2015)

         Capitalized on opportunity to recruit, train, mentor, and manage a profit-driven team of 8 professionals while proactively identifying high-end retail and small office / home office business client needs and engaging in outbound sales activities, developing centers of influence among clients, ensuring subordinates reach sales goals, and managing expenses under budget.

         Demonstrated up-to-date knowledge of products / services and competition to lead branch campaigns and incentives to success.

         Conceptualized, developed, and implemented a comprehensive branch sales plan, including adhering to bank s sales management process and defined timeline of activities, as well as using tracking / management tools to generate leads and boost sales.

         Ensured compliance with federal regulations and bank policy concerning branch operations, including recognizing branch risk exposures, maintaining internal controls, and securing assets, as well as monitoring branch loan portfolio performance per goals.

         Delivered excellence in customer service, and actively resolved challenges via research and engagement with corporate partners.

Ricardo I. Siordia Resume Page Two (xxx-xxx-xxxx

Professional Synopsis (continued)

Licensed Branch Manager V

         Spearheaded successful operations by recruiting and managing top-performing sales staff; increasing incentives; leading in Relationship Selling ratio; and attaining status as one of the highest profitable and highest deposits branch in North Carolina.

         Developed and managed valuable relationships with Business, Commercial, and Private Banking and Mortgage to acquire clients.

         Participated in Greensboro Leadership Round Table, a community of senior SunTrust leaders in all lines of Greensboro business.

Branch Manager (2008 2010)

         Applied dynamic leadership talents toward directing branch staff in meeting targeted individual and team goals, including actively marketing and selling investment products, and attaining key client referrals to boost profits.

         Played a vital role in building and sustaining business by providing diverse services to consumer and business clients.

         Initiated valuable weekly meetings with employees and sales / service management to review branch scorecards, address critical operational goals, and assure timely oversight of compliance issues for audit readiness.

Senior Assistant Financial Center Manager CFC (2007 2008)

         Utilized broad scope of industry and financial services knowledge to direct a details-focused 18-member staff in passing all audits with satisfactory scores, as well as driving business growth by supporting all recruiting, counseling, and general HR efforts.

         Expertly assessed lucrative areas of sales opportunities to ensure operational tasks were performed accurately and efficiently.

Regional Business Banking Representative / Senior Banking Relationship Manager (2005 2007)

         Strategically steered performance of a 22-branch region, including initiating telemarketing sessions and organizing outbound sales activities to acquire new clients, and formulating plans to enhance customer flow and introduce new products / services.

Senior Personal Financial Representative (2003 2004)

         Contributed strong communication skills toward ascertaining client needs / requirements to successfully market and sell financial products such as business loans, credit cards, investments, and home equity loans within competitive territories.

         Maximized bottom-line results by developing and maintaining large-scale client bases while attaining essential business referrals.

Professional Affiliations

Board of Director

         Perform in a board-oriented leadership capacity for this non-profit support constituency that promotes the future development of North Carolina Agricultural & Technical State University s School of Education through fundraising efforts.

Board of Director

         Successfully serve as advisor to the Chamber of Commerce to continually lead the organization in a prosperous direction.

Member

         Serve as an active member of the organization promoting business and professional leaders worldwide that provide humanitarian service, encourage high ethical standards in all vocations, and help build goodwill and peace in the world.

Co-Treasurer

         Exhibit analytical experience as Co-Treasurer for this organization serving children, young adults, teachers, and parents in Guilford and surrounding North Carolina counties with the goal to reach the classroom, peer group, family, and neighborhood.

Board of Directors

         Participate on the Board of Directors (position elected annually for a three-year term) and meet twice annually at the Alumni-Foundation Event Center board room with responsibilities such as managing the corporation and its property.