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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Driven, focused, and hard-working Administrative and Customer Service Professional with a background in leading daily operations within a variety of industries. Experienced in providing animal grooming services, implementing strategies focused on improving efficiency, handling financial operations, and diffusing escalated customer service situations. Equipped with a profound ability to improve organizational productivity in addition to maintaining strong communication with co-workers, clients, and members of management.
Key Competencies
Administrative Support Customer Service Animal Grooming Team Leadership |
Grooming Instruments Account Reconciliation Oral/Written Communication Reg T & FINRA Regulations |
Project Management Attention to Detail Complex Problem Solving Process Improvement |
Professional Experience
Biscuits and Bath February 2016-Present
Dog Groomer
Oversee daily operations within a fast-paced dog grooming facility which includes completing grooming services in addition to ensuring all animals are treated in a compassionate manner
Brush, bath, and groom animals based on owner specifications, ensure animals are always boarded safely, and follow the facilities standard operating procedures
Happy Paws June 2014-February 2016
Dog Bather/Groomer
Performed animal grooming services which required identifying customer s grooming goals and addressing inquiries in a professional manner
Cleaned and sanitized grooming instruments, disinfected kennels, ensured grooming equipment worked properly at all times, and maintained customer files
Man Deli Foods November 2013-June 2014
Deli Client Service
Facilitated operations within a retail store which included presenting deli items, greeting incoming customers, and assisting customers with product selection
Played an instrumental role in the wrapping of products based on customer specifications, investigated customer inquiries, and consistently maintained a clean and sanitary work area
Citigroup Inc. February 1994-October 2012
Commodity Client Services
Directed complex financial operations which included completing account reconciliations, maintaining P&L reporting records, and monitoring client accounts to identify and correct issues
Created quarterly financial statements, processed both incoming/outgoing wire transfers, reviewed collection reports, and ensured organizational compliance with both Reg T and FINRA regulations
Education
Associate of Applied Science, Human Services, New York City Technical College
BBA Business, Metropolitan College of New York
Pet Grooming Certificate, American Academy of Pet Grooming
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include a strong background in progressive customer service and administrative roles with experience in providing grooming services based on customer specifications, handling complex financial operations, and diffusing escalated customer service situations. In addition, I have a demonstrated ability to maintain positive relationships with co-workers and assist with special projects.
To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a Associate s Degree in Human Services from New York Technical College.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be an asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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