Yyyyyy x. yyyyyy

  HR leader with a consistent, proven track record of exceeding performance metrics and leading teams.

  Experience guiding managers and senior leaders to exercise sound judgment to reduce risks.

  Managed department budgets of more than $100,000 and also spearheaded turnaround of HR operations.

  Revamped operations, services, policies, procedures and HR programs that resulted in a voluntary turnover rate of 0% two years following implementation.

  Broad-based HR background, from recruiting to benefits administration and Workers compensation. 

  Master of Science (MS), Industrial and Organizational Psychology; in progress.

  Proficient with Microsoft Office; Adobe Acrobat; Taleo; Kronos; ADP; Peachtree; PeopleSoft; Quicken; and QuickBooks software, and knowledgeable of the Affordable Care Act (ACA) and the Health Insurance Portability and Accountability Act (HIPPA).

  Veteran, United States Army.

Team Building/Leadership Conflict Resolution Contract Negotiation

Staff/Management Training Recruiting & Hiring Strategic Planning

Onboarding Budget Management Compensation Negotiations

Employee Retention Payroll Administration Workers Compensation

Program/Policy Development Benefits Administration EEOC Compliance

Human Resources Manager, Macy s Logistics and Operations Portland, XXXXXX Sept. 2015-Present

  Spearhead the recruitment, selection and orientation of new team members.

  Identify and resolve conflicts between employees, including investigating issues, counseling parties and administering discipline as warranted.

  Recommend new approaches, policies and procedures to achieve performance objectives.

Customer Relations Associate, Xxxxxx CDJR Antioch, XXXXXX June 2013-Apr. 2015

  Ranked as one of the top sales associates at this retail store by gaining the trust, confidence and respect of customers and building relationships.

Human Resources Manager, Joyful Provisions Catering Co. Xxxxxx, XXXXXX Apr. 2011-June 2013

  Oversaw a team of more than 100 personnel, including recruiting, interviewing, hiring and training personnel.

  Created job descriptions and also managed the advertising and promotion of vacant positions.

  Conducted background and reference checks before generating formal offers of employment to candidates.

  Negotiated salary and compensation with prospective employees in line with budget for each position.

  Spearheaded new employee orientation for all new employees.

  Mediated conflicts between employees according to company policies.

  Administered employee benefits, including choosing appropriate options and explaining terms of coverage.

Yyyyyy x. yyyyyy

Human Resources Manager, Tactical Professionals Inc. Xxxxxx, XXXXXX Apr. 2005-June 2011

  Reporting to the CEO, collaborated with management personnel to implement initiatives to create and positive and sustaining work environment, reduce employee turnover and boost performance.

  Revamped HR operations, services, policies, procedures and programs to achieve performance objectives.

  Rewrote the Employee Manual, including revising job descriptions and adding new policies to improve morale.

  Successfully achieved a voluntary turnover rate of 0% two years following implementation of new programs. 

  Managed the recruiting, interviewing and hiring process, including creating and posting vacant positions; screening candidates; conducting background and reference checks; administering pre-employment testing; and negotiating compensation.

  Administered employee health benefits, including educating employees about plans and options.

  Built and grew relationships with corporate and foundation parxxxxxxers. 

Director of Operations, BXXXXXX LLC Xxxxxx, XXXXXX Apr. 2003-June 2006

  Managed 30 employees dispersed across three office locations, including conducting performance reviews.

  Created a comprehensive training program to improve workplace performance and develop team members.

  Oversaw the recruiting and hiring process, including interviewing candidates and administering tests.

  Mediated disputes and grievances between employees in a timely and efficient manner.

  Administered employee benefits and contributed to a new 401(k) and stock options benefits package.

  Investigated Workers compensation claims and complaints coming through the employee grievance hotline.

Benefits Administrator, Benefits Inc. Xxxxxx, XXXXXX Feb. 2002-Mar. 2003

  Communicated effectively with new and existing businesses regarding their health insurance benefits plans.

  Educated employees about their benefits packages during the open enrollment process.

  Administered employee accounts and monitored changes in ERISA, HIPAA, COBRA, premium conversion plans and Section 125 benefits.

  Worked with personnel at third party insurance carriers to resolve open accounts and facilitate collection efforts between carriers and employers.

Master of Science (MS), Industrial and Organizational Psychology

Southern New Hampshire University; in progress

Bachelor of Business Administration (BBA), HR Management & Organizational Development and Psychology

American InterContinental University; earned 2010

Member, Society of Human Resources Management

Yyyyyy x. yyyyyy

Dear Hiring Manager:

I am currently seeking a challenging opportunity at your organization and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, I am an accomplished HR leader with a consistent, proven track record of exceeding performance metrics and leading teams. For example, I have experience guiding managers and senior leaders to exercise sound judgment to reduce risks. In this capacity, I have managed department budgets of more than $100,000 and also spearheaded turnaround of HR operations. Among my additional qualifications and achievements:

  Revamped operations, services, policies, procedures and HR programs that resulted in a voluntary turnover rate of 0% two years following implementation.

  Broad-based HR background, from recruiting to benefits administration and Workers compensation. 

  Negotiated salary and compensation with prospective employees in line with budget for each position.

  Oversaw the recruiting and hiring process, including interviewing candidates and administering tests.

  Created a comprehensive training program to improve workplace performance and develop team members.

  Mediated disputes and grievances between employees in a timely and efficient manner.

  Master of Science (MS), Industrial and Organizational Psychology; in progress.

  Proficient with Microsoft Office; Adobe Acrobat; Taleo; Kronos; ADP; Peachtree; PeopleSoft; Quicken; and QuickBooks software, and knowledgeable of the Affordable Care Act (ACA) and the Health Insurance Portability and Accountability Act (HIPPA).

As your leader, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

xxx-xxx-xxxx