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Yyyyyy x. yyyyyy

1801 Randall Court, Virginia Beach, VA 2344 xxx-xxx-xxxx ~ abc@xyz.com

 

Multi-faceted Professional, with experienced gained in Physician/Patient Liaison, Special Education Teaching, Guest Services and Fine Arts Acquisition/Gallery Management,

seeking a challenging assignment in Academia, Museum Management or Public Relations

 

Profile of Qualifications

 

  Bachelor of Arts, Art History, Visual Art Management Minor; currently pursuing Master of Business Administration; hold Certified Substitute Teacher License

  Over nine years of experience in multiple sectors; exceptional skills in providing outstanding patient support as well as clear communication between patients/physicians, teaching Special Education classes, ensuring provision of exceptional guest services, supporting successful involvement of young artists within the academic world and managing all facets of art gallery exhibitions

  Continually demonstrate outstanding capabilities in leadership, research, adaptability, resolving array of interpersonal conflicts and issues, and database management; outstanding capabilities in communicating important concepts and supporting growth of interpersonal, mutually-beneficial relationships

  As teacher of primary/middle school youngsters in multiple Hawaiian school districts, developed lesson plans, worked collaboratively with parents and faculty to develop optimal student programs and provide exceptional learning environment, and established the educational/creative criteria for specialized Nature Arts program

  Highly proficient in use of Microsoft Office Suite programs, Illustrator and Photoshop software

 

Professional Synopsis

 

Physician and Patient Relations Liaison, Carson Tahoe Health, Carson City, NV 2016 - 2017

         Effectively served in intermediary role assuring clear communication between patients and physicians, providing feedback crucial to developing positive patient recovery; utilized consistent personal interaction with physicians to communicate on multiple issues and improve physician experience.

         Interviewed physicians to surface needs and delivered relevant information to providers resulting in development of relationships built on trust/reliability; also communicated aspects of service/communication/operations barriers affecting development of provider relationships and worked with organizational leadership to develop system designed to address/report physician issues and needs.

         Dealt with patient/family questions and complaints and delivered conflict resolution as well as interface among families, hospital patient safety/quality program, legal department and facility management; recorded 42% improvement in individual visits with in-patients to ascertain satisfaction levels, and successfully completed 100% of all weekly post-care home calls.

         Successfully decreased various IT-related issued by coordinating physician office staff and hospital personnel, reduced referrals/IT errors between physician offices and Carson Tahoe Health networks,

         Designed scheduling matrix utilized for physician on-boarding education and developed on-boarding/training efficiencies to reduce training to a half-day timeframe; worked with multiple departments to develop annual physician wellness seminars, also facilitated various events for community outreach program, including those involving Foundation and fundraising activities.

 

Certified Substitute Teacher, Department of Education (DOE), Lihue, HI 2012 - 2015

         Expertly served as a long-term substitute teacher for Grades K-8; was particularly involved with Special Education Students and developed specialized Individual Education Plans (IEPs) for these youngsters as well as other individualized lesson plans that aligned with curriculum standards.

         Interfaced collaboratively during parent-teacher conferences and was strong contributing participant in meetings involving faculty and Department Heads; was additionally tasked with maintaining accurate records, submitting grade/other reports within required timeframes and continually enforcing school/campus academic and attendance policies.

 

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         Diligently enforced rules/procedures regarding appropriate behavior, evaluated performance/behavior/social development/physical health of students, and prepared materials/classrooms for use; also skillfully tailored teaching methodologies/instructional materials to needs/interests of students and assured that activities revolved around balanced program of instruction, demonstration and work time to meet instructional/learning goals.

 

Guest Administrator, Koa Kea Luxury Boutique Hotel, Poipu, HI 2011 - 2012

         For this private boutique hotel, skillfully utilized excellent interpersonal relationship development skills in providing prompt, courteous and professional services for guests; was responsible for booking reservations, responding to requests and assuring delivery of all services and amenities.

         Interacted with clients personally or via telephone, managed full-service desk operations, ensuring that desk operation SOPs were maintained; provided guests with comprehensive information regarding local events, attractions, tours, travel routes and transportation schedules, including any needed maps/brochures; also arranged for tickets, bookings, appointments and reservations.

 

Instructor, Kauai Academy of Creative Arts, Lihue, HI June-August, 2013, 2014, 2015

         Was responsible for developing the educational/creative criteria for a Nature Arts program; also managed program marketing activities, which netted a 100% enrollment increase; program, for children aged 5-13, combined natural Hawaiian elements while providing involvement with their cultural heritage and developing artistic and creative capabilities.

         Designed exhibit of student art displayed at community open house event; children s involvement with arts supported growth of crucial self-esteem and appreciation of diversity while strengthening cognitive/emotional development and enhancing problem-solving skills.

 

Acquisitions Coordinator, Columbia College Chicago, Chicago, IL 2009 - 2011

         Provided outreach in identifying future student artwork submissions; on monthly basis presented student artwork proposals to Submissions Grant Committee and oversaw interaction among student artists/Department of Fine Arts/other department during exhibition organization.

         In addition to exhibitions, promoted student work by circulating art post installation and maintaining student acquisition portfolio database; also, at new student orientations, promoted exhibition and portfolio development opportunities

         Promoted events/gallery shows utilizing advertising, website, email and U.S. Postal Service snail mail ; also authored the artistic text of installation works, designed staging/lighting/display/fixtures, and partnered with various academic departments to incorporate Columbia s curriculum/mission.

         Expertly prepared exhibition budgets, continually assisted students in learning experience, chaired monthly curatorial review board meetings, performed daily administration activities, stocked shelves and managed onsite student boutique store, framed/installed/cataloged/preserved artworks and successfully met multiple other related responsibilities and duties.

 

Gallery Manager, Kasia Kay Gallery, Chicago, IL 2009 - 2010

         Was tasked with preparing exhibits/scheduling programs/staffing/inventory control/developing relationships with artists; also performed general administration, account management, marketing, artwork assessment/selection, exhibit supervision, any needed negotiations, and worked with community art directors to establish/promote programs.

         Developed gallery website, updated social media, designed catalogs/announcements/signage/exhibition acts/promotion materials; also supervised exhibition installations, hosted show openings/events, managed gallery and oversaw sales.

         Promoted annual art fair utilizing array of methods, set-up art, managed gallery IT/computer systems, conducted research, hosted special events, networked with art collectors/artists, developed network-based contacts and served as strong gallery representative.

 

Education / Certification

 

Columbia College Chicago, Chicago, IL, Bachelor of Arts, Art History, Visual Art Management Minor, 2011

 

Western Governors University, Salt Lake City, UT

Master of Business Administration; currently pursuing, expected graduation 2018

 

McKinley College, Honolulu, HI, Certified Substitute Teacher License, 2012

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