Yyyyyy x. yyyyyy

Executive Office Management & Automation | Records Management | Customer Service

Front Desk Reception | Event Planning | Calendar Management & Scheduling

Problem Solving | Communication | Organization | Resource Allocation

Spreadsheets/Reports | Database Administration | Microsoft Office

Goal-focused, engaged and reliable professional with years of civilian and military administrative experience and training. Excel in completing multiple projects concurrently and in a timely, cost-effective manner. Thrive independently and in teams to align operations with organizational objectives. Swiftly master new concepts and best practices to bolster levels of efficiency. Seeking a Patient Accounting Representative or Administrative Assistant role in the medical sector that will call for use of existing skills, as well as deliver opportunities for professional development.

  Field the daily processing and submission of up to 100 third-party claims with timeliness and precision, often with up to a 98% accuracy rating

  Process 70-100 insurance claims daily with a 98% rate of accuracy

  Garner excellent ratings on performance assessments due to high achievement as it pertains to work volume, accuracy and quality control

  Generate a 30% increase in the quality of medical insurance claim submissions due to effective contribution to installation of the MedAssets program

  Accurately, confidentially registered as many as 200 patients daily in the Emergency Department; included front desk and bedside registrations to align verification with established standards

  Oversaw operations related to patient records; confirmed insurance, accepted co-payments and carefully updated all medical records

  Helped Doctors and Nurses enter orders; efficaciously processed 300 patients per month per HIPAA regulations with the utmost in consistency

  Managed custody, security and overall safety of incarcerated offenders in New York City correctional facilities

  Guided the movement of over 100 inmates per housing area; made periodic rounds to search for contraband and ensure order, preparing reports as needed

  Advised inmates on regulations that govern facility operations, resolving conflict as needed

  Proved vital in rehabilitating the incarcerated population

  Performed and managed Information Management (IM) tasks and activities

  Implemented policy directions and instructions to manage information through its lifecycle

  Operated within the Logistics Squadron to maintain and order all publications and training orders; utilized a carefully-crafted Microsoft Access database to track orders

  Effectively processed 100 orders monthly with a 1% error margin

Yyyyyy x. yyyyyy

Continued

  Acted as the foremost contact point in resolving administrative matters; sought to resolve routine issues in 24 hours or less, with a turnaround time of no more than 72 hours for complex matters

  Proofread and edited correspondence before dispensation to external contractors; delivered error-free documents at a rate of 98% during tenure in role

  Served as an Administrative Assistant to the Flight Commander of the 97th Operations Support Squadron, as well as a contact for Training Instructors; resolved 250 inquiries monthly

  Directed the completion of Information Management (IM) tasks; included executing directions to others to guide them in managing information at all lifecycle phases

  Offered IM support in handling operations specific to publications, forms, office automation, recordkeeping, administrative communication and mail functions

  Led weekly briefings for flight student groups composed of Pilots, Loadmasters and navigators; trained 3K students annually and tracked grades for 1K students each quarter

  Drafted and delivered correspondence for the Flight Commander specific to training protocols for students and Instructors

Certification, Information Management Journeyman

Information Management Technical School Keesler Air Force Base, 2017

Associate of Applied Science, Criminal Justice

ECPI College of Technology

MS Office | Records Management | Workgroup Administration | Plans and Programs Management Computer Security | Administrative Communications | Typing/Keyboarding | Document Security

Performance Reports | Communication | Accounting | Principles of Speech

English Composition | Psychology

Yyyyyy x. yyyyyy

497 Crescent Way Apt. 121 | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

March 16, 2018

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear [Hiring Agent Name],

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In adxxxxxxnce, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:

  I bring to any role years of proven administrative coordination success, in both civilian and military settings. It is my hope to put the skills I ve developed over the years to good use within the healthcare industry, where I ve proudly served as an administrator for 15 years and counting.

  My hope is to secure a role either as an Administrative Assistant, which calls on my past experience, or as a Patient Accounting Representative, continuance of my current role with Riverside Health Systems but in a challenging, exciting new setting.

  As a professional, I excel in deadline-driven team or independent settings that call for adaptability. Over the course of my career, I refined my talents as it relates to customer service, recordkeeping, interpersonal relations, organization and time management, to name a few.

  In addition to my work chronology, I have an Associate s Degree in Criminal Justice and earned certification as an Information Management Journeyman as of 2017.

  Relexxxxxxnt courses from my studies include Microsoft Office, Records Management, Workgroup Administration, Plans and Programs Management, Administrative Communications, Typing, Keyboarding and Document Security, to name a few.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a xxxxxxluable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Enc. Resume