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0000 xxxxxx xxxx , xxxx , xxxxx 00000 firstname.lastname@example.org xxx-xxx-xxxx
Experienced Graduate Student with several years of experience within high-stress environments and a significant educational background in the social work field. Experienced in administrative operations such as maintaining patient files and medical records, providing translation services, verifying patient insurance, and scheduling patient appointments. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, clients, and members of management. Current Member of the National Association of Social Workers.
Attention to Detail
Complex Problem Solving
Directly manage day-to-day administrative and operational functions within a fast-paced environment with a focus on increasing productivity and patient satisfaction levels
Instrumental in the processing of various clerical functions which include entering patient registration information, scheduling appointments, processing financial transactions, and ensuring medical records are completed
Review patient laboratory records and identify abnormal results which required contacting the patient and scheduling a return visit
Play a lead role in clerical work within an outpatient clinic which requires collecting patient demographics, verifying patient insurance, and scheduling follow-up appointments
Act as a Medical Interpreter (Spanish) which includes interpreting between the Physician and patients within the clinic
Additional Experience Includes: Third Class Petty Officer, The United States Navy, 1992-1996
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