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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Profile
Experienced Graduate Student with several years of experience within high-stress environments and a significant educational background in the social work field. Experienced in administrative operations such as maintaining patient files and medical records, providing translation services, verifying patient insurance, and scheduling patient appointments. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, clients, and members of management. Current Member of the National Association of Social Workers.
Key Competencies
|
Patient Advocacy Program Management Healthcare Regulations Attention to Detail |
Language Translation Oral/Written Communication Appointment Setting Bilingual, Spanish/English |
Process Improvement Insurance Verification Complex Problem Solving Team Leadership |
Education
Master s of Social Work Candidate, Fordham University, New York, NY (May 2019)
Bachelor s Degree, Liberal Arts, City College of New York, February 2016
Awarded Latin Honors Certificate of Distinction; Summa Cum Laude Graduate
Professional Experience
NYU Lutheran, Brooklyn, NY 1996-Present
Patient Service Associate
Directly manage day-to-day administrative and operational functions within a fast-paced environment with a focus on increasing productivity and patient satisfaction levels
Instrumental in the processing of various clerical functions which include entering patient registration information, scheduling appointments, processing financial transactions, and ensuring medical records are completed
Review patient laboratory records and identify abnormal results which required contacting the patient and scheduling a return visit
Play a lead role in clerical work within an outpatient clinic which requires collecting patient demographics, verifying patient insurance, and scheduling follow-up appointments
Act as a Medical Interpreter (Spanish) which includes interpreting between the Physician and patients within the clinic
Additional Experience Includes: Third Class Petty Officer, The United States Navy, 1992-1996
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