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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000


Country of Citizenship: United States

SSN: xxx-xx-xxxx

Veteran Preference Points: No

Security Clearance: No

Job Announcement #: FEMA-16-MJ-116540-DE

Position Title: Emergency Management Specialist

Department: Department of Homeland Security

Agency: Federal Emergency Management Agency

Control#: 446991200


Core Competencies


BS-Emergency Health Services Management, EMT Experience, Firefighter Experience, Emergency Health/Medical Services, Emergency/Disaster Response, Emergency Preparedness, Critical Incident/Crisis Management, Search & Rescue, Multi-Disciplinary/Cross-Functional Team Collaboration, Protocol Development/Implementation, Operations Management, Program Administration, Event Planning/Management, Field Exercises Coordination/Facilitation, Strategic Planning, Resource Allocation, Workforce Management, Hiring, Training/Instruction, Scheduling, Supervision, Team Building/Leadership, Asset Management, Inventory Control, Vendor/Supplier Management, Purchasing, Marketing, Public/Community Relations, Client Services, Communications, Liaising, Data Management, Research, Analytics, Reporting, Documentation, Records/Information Systems Management, Finance/Accounting, Cost Controls, Administrative Operations, Standards Compliance


Professional Experience


June 2014-Present

Foreign Auto Experts

Elkridge, Maryland

Hours per Week: 45

Salary: $50K per annum

Supervisor: Steve Stocksdale; Phone xxx-xxx-xxxx ; Permission to Contact: Yes

Operations Manager

Proficiently manage full-scope operations to maximize bottom-line operational and financial performance. Effectively train and manage employees; strategically schedule staff and coordinate workflow to optimize use of resources and control labor costs. Successfully define, develop and execute targeted action plans to boost efficiencies through effective inventory management. Demonstrate dynamic problem solving skills in effectively isolating and troubleshooting issues and implementing innovative strategies for adapting to/addressing changing operational demands.


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January 2015-July 2015

University of Maryland Baltimore County (UMBC)

Baltimore, Maryland

Hours per Week: NA

Salary: NA

Supervisor- N/A; Phone: N/A; Permission to Contact: Yes

Emergency Health Services Department Internship

Actively collaborated with professors and multi-disciplinary medical team, including physicians, paramedics and directors, in developing mobile integrated healthcare system/community paramedicine/emergency medical services program. Co-drafted/authored preliminary medical protocols and revised for Maryland Institute for Emergency Medical Services Systems (MIEMMS) submission. Selected to represent university at 2015 Maryland Medical Directors Symposium as well as serve as liaison at 2015 EMS on the Hill Summit in Washington DC. Additionally served as Critical Incident Stress Management Assistant.

Concurrently provided quality support proctoring exams and discussing lesson materials in role of Teaching Assistant. Efficiently maintained detailed academic records.


January 2011-June 2014

Mothers Peninsula Grille
Arnold, Maryland

Hours per Week: 55

Salary: $50K per annum

Supervisor- Marc Boyd; Phone: 443-865-0175; Permission to Contact: Yes

General Manager of Operations

Drove operations spanning human resources, business development, customer service, supplier/vendor management, procurement, inventory control, administrative, and financial. Expertly hired, trained, scheduled, and directed staff, with strong focus on ensuring company standards compliance, providing superior service and optimizing employee retention; accountable for 48 team members.

Successfully launched new company programs to drive growth and boost overall performance; facilitated ongoing staff education in new goals, concepts, policies, and procedures. Actively secured and maintained long-term business agreements with key product distributors. Steered back office and administrative operations, including managing inventory and point of sale systems.


August 2006-April 2011

Mothers Federal Hill Grille

Baltimore, Maryland

Hours per Week: NA

Salary: NA

Supervisor- N/A; Phone: N/A; Permission to Contact: Yes

Event Management and Hospitality

Effectively managed events from planning and staffing through inventory and logistics to ensure productivity and efficiency, control costs and achieve performance goals. Expertly trained and managed dynamic teams. Provided world-class client servicing instrumental to ensuring satisfaction, building loyalty and driving business growth.



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Volunteer Experience


Maryland Search and Rescue U.M.B.C.; 2012-Present

Have gained valuable piratical experience in search and rescue as well as emergency services across broad areas of operation. Actively collaborated in managing search operation field exercise. Effectively trained search and rescue teams; served as Assistant Instructor of Search and Rescue course one semester annually; 2014 and 2015. Worked closely with Dr. Jeffery Mitchell of National Center for Crisis Management, a co-founder of the International Critical Stress Foundation; excellent letter of recommendation available on request.


Arbutus Volunteer Fire Department; 2014-2015

As EMT and Firefighter, actively participated in emergency service calls twice weekly.


Leukemia and Lymphoma Society; 2013

Successfully planned and coordinated fundraising/promotional events.




University of Maryland Baltimore County

Degree: Bachelor of Science

Major: Emergency Health Services

Concentration: Emergency health Services Management

Dates: September 2010-May 2015

GPA: 3.1 / 4.0 scale

Credit Hours Earned: 155

Honors/Awards: Award of Excellence-Emergency Health Services Management; Deans List


Towson University

Major: Business Administration-Accounting

Dates: September 2007- May 2010


Credit Hours Earned: N/A


Anne Arundel Community College

Major: Business Administration

Dates: September 2005- May 2007


Credit Hours Earned: N/A




Certified EMT, Maryland Institute for Emergency Medical Services Systems; 2014-lapsed


Technology Skills


Microsoft Excel ; Microsoft PowerPoint; Microsoft Outlook; Microsoft Word


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