Dedicated and accomplished Administrative Professional with over 10+ years of experience and a solid track record of achieving exceptional levels of efficiency and productivity along with a demonstrated background in handling complex administrative operations. Possess high-level communication and analytical skills with a commitment to superior customer service. Offer solid leadership abilities with experience in managing cross-functional teams and implementing innovative operational processes.

Administrative Operations Outside Sales Team Leadership Program Management

Microsoft Office Suite Meeting Deadlines Vendor Management Budget Administration

Travel Coordination Process Improvement Calendar Management Customer Service

  Coordinated administrative logistics within a medial office environment which centered on maintaining staff calendars, scheduling appointments, and coordinating travel logistics

  Utilized superior communication and interpersonal abilities to maintain positive rapport with both new and existing patients

  Assisted patients with account specific inquiries, updated internal records and/or client files, and utilized both Office Alley and Mind Body software

  Coordinated customer service and administrative functions within a successful retail store which included processing transactions and increasing customer satisfaction levels

  Identified customer preferences and made appropriate product recommendations, assisted with special projects, and diffused escalated customer service situations

  Sales Agent, Xerox (8 Years)

o    Oversaw outside sales operations which centered on identifying and contacting clients, managing key client accounts, and conducting client field visits

Leader, Bible Study Fellowship

Board Member, City of Sebring and City of Lake Placid