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Yyyyyy x. yyyyyy
6715 E Union Ave. #0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Driven, focused, and knowledgeable Strategic Leader with 10+ years of experience and a proven ability to lead others and oversee daily sales operations within fast-paced healthcare environments. Experienced in managing key client accounts, increasing operational revenue, diffusing escalated customer service situations, and managing lead generation activities. Highly adept in improving revenue in addition to maintaining strong communication with co-workers, clients, and members of executive management.
Key Competencies
Sales/Business Development Territory Management Staff Training Contract Negotiation
Cost Reduction/Containment Client Presentations Relationship Management Customer Retention
Process Improvement Oral/Written Communication Medical/Healthcare Industry
Professional Experience
Surgical Care Affiliates, Deerfield, IL April 2011-September 2017
Director of Sales and Market Development
Directed the day to day sales and business development logistics within a fast-paced environment with a focus on increasing productivity and operational efficiency levels
Designed and implemented innovative strategies aimed at increasing strategic business growth in addition to managing key client accounts
Identified and contacted potential new clients within the territory, performed detailed market analysis, and played a lead role in adding new service lines within multiple surgical centers
Provided both individualized and group training to new sales team members, diffused escalated operational issues, and improved overall employee morale levels
Awarded both the Cutting Edge Award (2015) and Parachute Award due to exceptional territory management and relationship development
Waterford Lakes Urology February 2007-April 2011
Practice Manager
Supported administrative operations within a successful Urology practice which required working with both front office and back office employees
Instrumental in the implementation of a new electronic medical record system which required researching potential new systems, overseeing the implementation, and completing detailed training on new system features
Recruited and hired new administrative staff members, provided training to team members, scheduled surgical procedures, and handled medical billing/coding
Education
Bachelor of Science, Healthcare Administration and Management
Colorado State University, Global Campus
Professional Affiliations
Member, American College of Healthcare Executives
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