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Yyyyyy x. yyyyyy

6715 E Union Ave. #0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Driven, focused, and knowledgeable Strategic Leader with 10+ years of experience and a proven ability to lead others and oversee daily sales operations within fast-paced healthcare environments. Experienced in managing key client accounts, increasing operational revenue, diffusing escalated customer service situations, and managing lead generation activities. Highly adept in improving revenue in addition to maintaining strong communication with co-workers, clients, and members of executive management.


Key Competencies


Sales/Business Development Territory Management Staff Training Contract Negotiation

Cost Reduction/Containment Client Presentations Relationship Management Customer Retention

Process Improvement Oral/Written Communication Medical/Healthcare Industry


Professional Experience


Surgical Care Affiliates, Deerfield, IL April 2011-September 2017

Director of Sales and Market Development

  Directed the day to day sales and business development logistics within a fast-paced environment with a focus on increasing productivity and operational efficiency levels

  Designed and implemented innovative strategies aimed at increasing strategic business growth in addition to managing key client accounts

  Identified and contacted potential new clients within the territory, performed detailed market analysis, and played a lead role in adding new service lines within multiple surgical centers

  Provided both individualized and group training to new sales team members, diffused escalated operational issues, and improved overall employee morale levels

  Awarded both the Cutting Edge Award (2015) and Parachute Award due to exceptional territory management and relationship development


Waterford Lakes Urology February 2007-April 2011

Practice Manager

  Supported administrative operations within a successful Urology practice which required working with both front office and back office employees

  Instrumental in the implementation of a new electronic medical record system which required researching potential new systems, overseeing the implementation, and completing detailed training on new system features

  Recruited and hired new administrative staff members, provided training to team members, scheduled surgical procedures, and handled medical billing/coding




Bachelor of Science, Healthcare Administration and Management

Colorado State University, Global Campus


Professional Affiliations


Member, American College of Healthcare Executives

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