Yyyyyy x. yyyyyy

Dedicated and accomplished Operations Professional with over 10+ years of experience and a solid track record of achieving exceptional levels of efficiency and productivity along with a demonstrated background in handling complex strategic operations. Possess high-level communication and analytical skills with a commitment to superior client service. Offer solid leadership abilities with experience in managing cross-functional teams and implementing innovative administrative procedures.

Office Management Presentation Development Coaching/Training Staff Management

Contract Negotiation Attention to Detail Accounts Receivable/Payable Customer Service/Support

Team Leadership Microsoft Office Suite Report Generation Oral/Written Communication

• Direct day to day administrative operations within a fast-paced environment with a focus on increasing productivity and operational efficiency levels
• Supervise front-office administrative teams which requires providing individualized coaching and feedback along with handling employee relations issues
• Monitor accounts receivable to ensure collections don t go past 30 days delinquent, generate comprehensive financial statements, and review vendor invoices
• Instrumental in reviewing time clock entries to ensure accuracy along with preparing payroll for flat rate Technicians on a weekly basis

• Oversaw bookkeeping and office management operations within a multi-million-dollar company which included supporting a team of 2 executive staff members
• Played a lead role in facilitating company growth from 10 to 30 employees along with handling the implementation of a new internal estimating system
• Successfully increased efficiency levels within the organization through the implementation of a paperless file system

• Full-Charge Bookkeeper, Delaware Valley Development, 2000-2005
• Full-Charge Bookkeeper, Cover & Rossiter, CPA, 1997-2000

Accounting Certificate, Widner University, Wilmington, DE

Yyyyyy x. yyyyyy

Date

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear__________________:

I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include a strong background in strategic leadership and operations roles with a background in leading front-office operations, supervising cross-functional teams, and resolving escalated operational issues. In addition, I have strong experience in building positive relationships with both internal and external clients, ensuring compliance with regulatory standards, and leading staff retention/engagement efforts.

Some of my key skills include:

• Successfully increased efficiency levels within the organization through the implementation of a paperless file system

• Instrumental in reviewing time clock entries to ensure accuracy along with preparing payroll for flat rate Technicians on a weekly basis

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy