Key Contributor & Effective Leader supporting operations in fast-paced and high-stress environments. 10+ years of experience in leading cross-functional teams, implementing comprehensive business strategies, providing in-depth training, and fostering positive relationships with customers, co-workers, and members of management. Equipped with a keen ability to leverage skills in project management to introduce new tools for cost/time savings and efficiency improvements.

  Directly manage all daily operations in a fast-paced environment which includes managing over 25 employees, overseeing merchandise/inventory levels, and improving productivity levels

  Oversee the implementation of company-wide promotions within the store, handle opening/closing procedures, and ensure that the store is continuously in compliance with both company-wide and federal regulations

  Utilized exceptional analytical skills to analyze and control all operational expenses which included payroll and other manageable items

  Ensured that all customer concerns are addressed in a timely manner with a focus on resolving issues and retaining the customer s business

  Successfully maintained a store rank of #2 out of 44 stores in addition to consistently maintaining an above target rating

  Coordinated several operational tasks for a large-scale government contract which was concentrated on providing training within the Federal Law Enforcement Training Center

  Supervised over 500 employees, monitored work orders, scheduled team members, and resolved scheduling conflicts as needed

Additional Professional Experience Includes: Manager/Trainer, South East Answering Service, 1998-2005

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Dear__________________:

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include over 10 years of experience in operations management roles within a variety of industries which includes experience in supervising up to 500 employees, overseeing daily training operations, and developing/implementing unique operational strategies. In addition, I have a strong background in maintaining productivity and efficiency within a fast-paced environment.

To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive ability to foster positive relationships with clients, co-workers, and members of management.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy