Customer Service | Leadership | Training | Management | Communication | Time Management

Organization |Technical Support | Microsoft Office | Online Education

Driven, confident professional with years of diverse experience, including work in the areas of business and education. Hardworking and motivated to succeed; excel in managing teams remotely. Intelligent and highly articulate, with excellent computer acumen that will allow for excellence in any work-from-home capacity. Presently seeking a remote opportunity that will call on skills gleaned from working as a Professor, Business Owner and Customer Service Supervisor, as well as offer professional growth opportunities.

  Develop and execute business plans and marketing plans in the areas of vocational and higher education

  Focus planning on start-up, new specialization and new degree programs, as well as dual accreditation of business schools

• Designed a top-notch Strategic Knowledge Study program to meet the needs of 11 CPCs for incoming NCU learners
• Evolved to help learners in need of academic support for selected graduate courses within the School of Business and Technology
• Presented the Strategic Knowledge Study Program at the ACBSP National Meeting in New Orleans in June 2008, gaining recognition as an ideal example for ACBSP-accredited or candidate schools
• Founded the first custom publishing program to support the Strategic Knowledge Study program using courseware, software and custom textbook
• Acted in a Lead Mentor role in the areas of Engineering and Technology E-Commerce, Management, Public Administration and Management; developed and taught most courses in each specialization
• Also taught courses with a Homeland Security and Criminal Justice focus, serving as a mentor for students
• Named the Dissertation Chair and served on the Dissertation Committee for approximately 57 dissertations and doctoral projects
• Founded and led the NCU Delta Mu Delta Honor Society s Lambda Eta chapter, with over 150 members
• Developed the NCU Alpha Phi Sigma Iota Pi chapter at Northcentral, with 20 members in the Criminal Justice and Homeland Security specializations
• Named as the California Southern University Faculty of the Second Quarter for 2016
• Recognized by Northcentral in 2007 for outstanding dissertation chair work and as a Committee Member, securing a second award winning dissertation at Northcentral University

  Refined the company s strategic direction, including business turnarounds and launching new ventures

  Utilized SWOT analysis and detailed assessments of markets and international competencies to develop accurate business plans to highlight ROI and market penetration levels

  Served as an appointee for the U.S. Department of Commerce District Export Council from 2001 until 2009; shared international business knowledge to lead local firms in increasing international trade

  Developed a new modular shipping package that saved the company $50K annually

o    Replaced 10 traditional cables in each box by inserting up to 1K cables in each box to allow for new capability within each unit

o    As a result, cut total packaging and labor costs thus eradicating a need for inventory warehousing by loading JIT cables directly off the manufacturing line

  Invented a switch/power drip unit for a modular wiring system that brought about noteworthy cost advantages; received a U.S. patent in 2004 for the system

Continued

  Lessened installation and repair times to complete job from one hour to 12 minutes; also removed voltage uncertainty within wire locations using a plug/unplug system designed to simplify maintenance functions

  Directed a startup marketing and sales effort to position Thomas Lighting National Accounts to capitalize on recent energy issues that affected product development; shifted the energy agenda for all customers

  Saw the success of this new energy initiative deliver cost reductions and afford the company a chance to externally subcontract to a commission-only, full-service audit and specification organization

  Received various government appointments and lobby memberships

o    Was a U.S. Department of Commerce Appointee to the District Economic Council from 2001 to 2008; earned a Certificate for Honorable Service at the conclusion of the engagement

o    Served on the Advisory Council member to the U.S. Department of Commerce; honored with a public service award from Mississippi s Governor Haley Barbour in 2007

o    Appointed as Advisory Member of Mississippi Board of International Trade from 2003 to 2005

o    Asked to partake in the National Electrical Manufacturers Association Legislative Board to prepare lobby positions for legislation and trade across all national electrical manufacturers

  Aggressively recruited to develop and set a business plan into motion that centered on growing global education industry sales; succeeded in expanding the division by 566% in three years from $60M to $400M

  Boosted gross profit margins by 25% and positioned the company as the top-ranked vendor for lighting and HVAC controls systems in the education market

  Founded and launched the new School-Mate sales program which aimed to sell products at the highest levels of the organization to streamline the sales cycle

  Led detailed, consistent sales training to transition the North American sales force of 60 to Solution and Consultative Selling techniques

  Led sales calls to large, strategic accounts, thus generating in tens of millions of dollars in new revenues

  Acted in a series of government and public affiliation capacities

o    Was a National Science Foundation member; promoted Energy Conservation programs in K-12 and Higher Education settings to drive student development and K-12 Teacher education efforts

o    Played a key role in leading the Green Star Energy conservation program, sponsored by the EPA

o    Developed a quasi-government agency for teachers and students in Salt Lake City, UT, centered on K-12 Energy and Science Education

Associate Dean of Off-Campus Operations/Associate Professor, Missouri Baptist University

Associate Dean, Extension Center Operations/Associate Professor, Fontbonne College

Executive Director of Finance and Operations, Dakota Wesleyan University

Instructor, Vocational Business, Business Administration & Agribusiness, North Iowa Area Community College

Certificate of Advanced Graduate Studies, Management of Engineering and Technology, Northcentral University

Master of Public Administration, City University of Seattle

Advanced Graduate Certificate, Management, City University of Seattle

Master of Business Administration, Technology & Engineering Management, City University of Seattle

Bachelor of Science, Business Administration & Accounting, SUNY Albany

Bachelor of Science, Sociology-Law Enforcement Track, University of Iowa

Associate of Arts, Iowa Central Community College

Post-Secondary Teaching Licensure, Life Professional, State of California

Life Member, Delta Mu Delta Business Honor Society

List of Publications and Presentations available upon request

3410 Wooster Rd. #30. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

March 16, 2018

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear [Hiring Agent Name],

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:

  I bring to any role years of proven leadership success, primarily in the education and business sector. This includes a background in teaching online and managing teams in a remote capacity.

  It is my hope to put the skills I ve refined over the years to practical use in a challenging, engaging new at-home professional setting focused on, once again, leading remote teams.

  My experiences thus far have sharpened my interpersonal and relationship building competencies, as well as my ability to connect positively with clients, colleagues and other important stakeholders at all levels to boost sales levels, as well as increase levels of organizational success.

  As a professional, I find that I especially thrive in fast-paced settings that call for adaptability. I work well as both an independent achiever and valued team member. Over the course of my career, I refined my talents as it relates to sales growth, education, training, interpersonal relations, organization and communication, to name a few.

  In addition to my work chronology, I also have a rich education and training background, which includes completion of two Master s Degree programs and two post-graduate certification endeavors. I am always willing to continue learning and growing, as well as adapting to emerging forms of technology.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Enc. Resume