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Yyyyyy x. yyyyyy

805 Voyage Way, Elgin, IL 60124




Office Manager


Profile of Qualifications


  • Detail oriented leader with over 30 years of experience optimizing efficiency within fast paced offices.
  • Skilled in performing administrative tasks and ensuring adherence to human resource policies.
  • Dynamic interpersonal communication abilities, key to forming positive relationships with staff members, management, vendors and clients.


Key Areas of Expertise


  Office Management

   Interpersonal Communication

  Human Resource Services

  Administrative Functions


   Relationship Management

  Problem Solving

  Organizational Management

  MS Office Suite


Professional Synopsis


Dr. Aimee and Associates 2015-Present

Office Manager

  • Fulfilled key leadership position overseeing all office operations for 8 physicians and 7 staff members.
  • Implement processes to ensure efficiency throughout day to day operations.
  • Perform various administrative tasks, including scheduling, payment processing and filing patient records.
  • Responsible for interviewing, training and terminating employees.

Key Accomplishments:

  • Designed and implemented express payment system, leading to doubled collected revenue (20k to 40k monthly).
  • Developed comprehensive insurance verification system.
  • Demonstrated strong leadership abilities while presenting wellness plans.


DuCat Chiropractic 2014-2015

  • Utilized strong communication skills throughout daily interactions with patients.
  • Completed administrative tasks, including scheduling, payment collection and verification of health insurance.
  • Formed positive relationships with insurance companies; resubmitted unpaid claims.
  • Designed effective marketing strategies to promote chiropractic office.








Yyyyyy x. yyyyyy

805 Voyage Way, Elgin, IL 60124



ReMax Suburban 2013-2014

  • Leveraged innovative sales strategies, including networking, cold calling and prospecting, to successfully sell $1.6M in real estate within 12-month period.


Creative Millwork - St Charles, Illinois 2001-2013

  • Assumed key management position, overseeing daily operations for up to 25 employees.
  • Directed human resource services, including new hire document processing, benefits administration and tracking employee time records.
  • Developed and enforced company handbook; set up employees for IDOT and drug testing.
  • Heavily involved in employee on boarding, including interviewing, hiring and training.
  • Streamlined existing payroll processes, resulting in increased cost and time savings.
  • Promoted company services by creating effective marketing print and web driven marketing material.
  • Managed office supplies and equipment, including copiers and credit card machines.
  • Demonstrated strong organizational and coordination abilities by planning travel and company events, including holiday parties, open houses and employee lunches.
  • Formed positive vendor relationships; utilized strong negotiation abilities to ensure favorable outcomes throughout interactions.
  • Responsible for maintaining accuracy throughout accounts receivable, accounts payable and collections.


JRB - St Charles, Illinois 1985-2013

Office Manager

  • Fulfilled key proprietary role within development and management of service company.
  • Chief responsibilities included payroll processing, benefits administration, maintaining regulatory compliance and overseeing company financials.


Education & Professional Development


Drug and Alcohol Supervisor Certificate, Central DuPage Employee Health - St Charles, IL

Real Estate Broker License, Coldwell Banker; 2013

High School Diploma, Fenton High School, Bensenville, IL; 1979


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