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Yyyyyy x. yyyyyy

- xxxxxx Pine Dr Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Sorority House Director (University)

Qualifications Profile


    Self-assured and results-driven and management professional with more than 36 yexxxxxxs providing high-performance global sales support, product R&D, customer service, logistics management, and accounting support in the food production & retail industries with a view to transitioning into campus sorority operations leadership .

-    Proven commitment to process efficiencies in operations and administrative functions that enable the organization to achieve cost and service quality advantages in highly competitive mxxxxxxkets.

-    Detail-oriented, analytical and methodical with creative thinking to resolve professional relationship and complex work issues even under stress.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Cxxxxxxing attitude in people management and highly engaging interpersonal communication skills that inspire confidence and collaborative synergies across diverse ethnicities and multi-functional engagements.


Key Expertise

Sales Support

    Business Development

    B2B/B2C Sales Management

    Multiple Account Management

    Customer Service Management

Operations Management

    Relationship Management (Customers, Public, & Suppliers)

    Fiscal & Budget Management

    Logistics Operations Management

    Payables/Receivables Management

    Process/Workflow Improvement

    Productivity Improvement

    Inter-Office Coordination

    Supply Chain Management

    Project/Program Management


    Policies & Regulatory Compliance

    Staff Supervision & Training

    Office & Staff Administration

    Records & Document Management


    Apps: Purchase-to-Pay Systems, Tyson 1, PSS/Viewspec

    ERP: SAP

    Productivity Tools: MS Office (Word, Excel, & Outlook)


Professional Experience


Tyson Foods Springdale, XXXXXX Oct 1980 Present

Customer Service Representative Poultry

    Receive and process domestic orders for 25 OPCO s weekly, maintaining weekly pricing for customers, and coordinating with several depxxxxxxtments to ensure timely product movement and shipping to client locations.

    Process claims, coordinating with sales management, credit, production, QA, transportation, wxxxxxxehousing and other depxxxxxxtments in serving the customer, developing solutions on product issues, pricing, and billing, among others.

Accounting Clerk III Feed Ingredients

    Ensured accurate and timely settlement of feed ingredient invoices and related payables, reconciling invoices to Right Angle P2P (Purchase to pay) system payable details, verifying price and discounts, and auditing monthly reports.

    Maintained invoice files, prioritizing payments by due date and date entry of invoices for payment.

Customer Service Representative - International Export Division

    Facilitated sales of overseas and domestic offices by entering and tracking orders to ensure timely fulfillment.

    Coordinated with customers on shipping issues, tracking needed documents that included LC's, invoices, Halal certification, and plant documents.

    Built sustainable professional relationships with key customers in the Asia Pacific mxxxxxxkets, managing sales operations for 16 countries.

    Collaborated with several depxxxxxxtments to ensure timely product movement to shipping locations, overseeing internal logistics for shipment of orders, maintaining weekly Leg Quxxxxxxter Report, clexxxxxxing DA's, and tracking inventory and invoices for billing.

Resexxxxxxch & Product Development Clerk 11 Nutritional Services

Specifications Coordinator Resexxxxxxch & Development


Education & Credentials


Professional Training & Certifications

    Up Your Productivity Workshop Women and Work by Liz Ryan

    Coaching and the Balanced Scorecxxxxxxd Issues for Women in the Workplace

    Tyson Culture Value and Ethics Foodservice Training for Hospitality Operators

    Problem Solving and Change Training for Tyson & Broker Team Member

    How Tyson Fits Together Customer Service Certificate Program

    Communication Tyson Total Quality Management People to People Workshop


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