Manager / Assistant Manager

Restaurant ~ Retail ~ Warehousing

  Sharp business acumen, with extensive experience in steering broad-scope operations backed by a Bachelor Degree in Business Administration; adept in adapting skills and acquiring new knowledge to thrive in wide industries and excel in diverse leadership roles, as illustrated by unique background

  Expertise in managing operations ranging from human resources, sales, customer service, cash handling, inventory control, and purchasing through receiving, warehousing, route planning, distribution, and administrative functions

  Hands-on leader who successfully hires, trains, motivates, and directs high-performance teams

  Excel in prioritizing, planning, coordinating, and managing workiflow to optimize use of resources, boost productivity and efficiency, control costs, and maximize operational and financial performance

  Dynamic communication and interpersonal relation skills instrumental to productively interfacing with customers, vendors, senior management, and staff; bi-lingual English and Spanish

Shift Manager, Salento Bistrot-Houston, TX 2014-Present

  Steer full-scope night shift operations of busy urban restaurant offering unique food and beverages blending Latin American and European cultures; simultaneously hold additional roles of cashier, barista, and server

  Effectively train, coordinate and supervise team of 6 staff, with emphasis on ensuring customer satisfaction and building loyalty through efficient, quality service

  Apply vast knowledge of food, wine and coffee toward expertly advising customers on menu selections as well as upselling/cross-selling items to maximize sales production

  Strategically control inventory to maintain optimal stock levels based on real-time and projected sales trends; includes placing orders with suppliers

  Consistently ensure compliance with industry health, sanitation and safety standards

Area Manager/Inventory Manager, Distribuidora Textinova 2009 C.A.-Venezuela 2009-2013

  Progressed from office Administrative Assistant within 6 months of joining company to Warehouse Manager; promoted the following year to manage multiple locations as well as inventory department .in recognition of strong business, operational and leadership skills

  Supervised 4 stores employing 30+ staff, with responsibilities ranging from human resources, including hiring, training and development,, to ordering merchandise and controlling inventory

  Concurrently directed inventory department, with accountability for weekly inventory of 13 stores

  In earlier warehouse role, effectively planned routes, coordinated distribution, received and inspected inbound shipments of merchandise, and supervised supporting staff

Bachelor Degree, Business Administration, Universidad Santa Maria-Caracas, Venezuela

English Language Skills Course, St Thomas University-ELS Program