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Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx abc@xyz.com

 

 

Qualifications for Healthcare Administration

Quality-Focused Leader Committed to Excellence in Nursing Home Operations, Brand Perforxxxxxxnce & Team Building and Specializing in Large-Scale Multi-Unit Facilities with Short-Term and Long-Term Care and Diverse Payor Units

 

Multi-Site Healthcare Administration Team Building Training / Development In-Services

Strategic Analysis / Planning Trends Tracking New Business Development Patient Relations

Financial Operations Accounting Resident Trust Fund Contract Negotiations Optimum Payor Mix

Admissions Process Optimization JCAHO Accreditation SNF Survey MDS / MMQ Regulatory Compliance

 

Highly Accomplished Leader who xxxxxxkes sound decisions to reflect positively on multi-site healthcare operations in alignment with a facility s vision, value, and goals. Top Performer who offers solutions-centric critical thinking for insightful, change-oriented results with a verifiable track record of xxxxxxximizing care quality. Visionary Professional who rises above healthcare challenges to improve the bottom line and achieve winning outcomes, including quickly adapting to evolving xxxxxxrket scenarios. Excellent Communicator who develops synergistic relationships with cross-geographical healthcare professionals, patients, families, and the community; who promotes facility reputation to drive brand awareness, and who leads peers by example and with ethics and integrity to optimize organizational operations.

 

Career Highlights

 

  Increased Medicare Per Patient Day (PPD) reimbursement $100+ for Xxxxxxrian Xxxxxxnor Nursing Home by auditing PPS assessments and negotiating a perforxxxxxxnce-based contract with a new therapy provider.

  Significantly reduced costs by negotiating favorable pricing on ancillary and supply contracts with new vendors while concurrently improving quality of services and supplies and lowering core labor expenses.

  Substantially improved cash flow from $600,000+ Medicaid pending to as low as $160,000 by implementing regular Medicaid pending meetings to gain approval for services and resolve other issues.

  Reduced costs 62% from $100,000 annually to $38,000 by outsourcing IT and providing 24x7 tech support.

  Modernized accounting system by migrating from xxxxxxnual paper system to integrated electronic system, and additionally updated GL system twice in 9 years transitioning GL and AP to web-based Accuxxxxxxtica.

  Delivered cost savings and greater efficiency for Waban Health & Rehabilitation Center by re-negotiating contracts for the center and 3 sister facilities, including Blue Cross Blue Shield with a new payroll provider.

  Successfully obtained JCAHO accreditation in 2005 and attained a 98% collections rate on aged receivables.

 

Professional Synopsis

 

CareOne at New Bedford, New Bedford, XXXXXX 2016 Present

 

Administrator

Capitalize on the opportunity to lead forward-thinking daily operations for this 154-bed skilled nursing facility providing excellence in care across 3 units by focusing on quality-centric patient and ancillary services. Drive operations growth by recruiting, training, mentoring, and xxxxxxnaging a top-performing team of 180 personnel. Spearhead methods to reduce expenses, decrease labor costs, and streamline facility-wide operations. Conduct in-house review of treatments to avoid reliance on in-house staff for notification of covered wound, enteral, and ostomy products.

 

  Successfully reduced open positions and eliminated CNA agency.

  Decreased licensed agency and eliminated staff shift pick-up bonuses.

  Reduced Medical Supply Costs by working with Medicare Part B supplier.

  Increased Average Daily Census to best seen in 7 years from 110s to low 140s.

  Collectively worked with staff to set key clinical guidelines for in-field acceptance.

  Collaborated with Admissions and Nursing team to increase referral response time.

 

 

Yyyyyy x. yyyyyy (xxx-xxx-xxxx Page Two

 

Professional Synopsis (continued)

 

Xxxxxxrian Xxxxxxnor Nursing Home, South Boston, XXXXXX 2007 2016

 

Assistant Administrator

Strategically steered operations of a 201-bed skilled nursing facility providing 5 unique units focused on patient care and ancillary services. Recruited, trained, mentored, and xxxxxxnaged 300 team members, and led weekly unit-specific utilization / skilled meetings. Met state and federal guidelines to provide high-quality care while xxxxxxintaining costs within budget goals. Directed Admissions Department initiatives, including working with Admissions, Nursing, Social Services, and Therapy staff to control census mix to meet budget requirements. Promoted care, optixxxxxxl length of stay, and re-hospitalization reductions by building relationships with Accountable Care and Xxxxxxnaged Care Organizations.

 

  Created and executed strategies to optimize payor mix and xxxxxxximize net income.

  Coordinated senior community outreach, including blood pressure clinics and flu clinics.

  Applied for and received grants to implement full electronic medical records and workplace safety.

  Led a transition from PathLinks to XxxxxxtrixCare in support of census, MDS, MMQ, and accounts receivable.

  Improved visibility and brand awareness by updating website and xxxxxxrketing collateral to increase admissions.

 

Waban Health & Rehabilitation Center, Newton, XXXXXX 2002 2007

 

Director of Financial Services

Xxxxxxximized bottom-line perforxxxxxxnce by directing finance and billing for an 88-bed nursing care facility, including handling accounts payable / receivable, budgeting, collections, and payroll. Led 6 direct reports while recruiting, mentoring, and xxxxxxnaging 120 facility staff. Coordinated and xxxxxxnaged a $5.8-million annual expenditure budget, including negotiating and administering contracts with vendors and contractors. Monitored receivables aging and collections on accounts over 45 days past due. Participated in resident-specific treatment plan development, implementation, delivery, and monitoring. Optimized facility-wide compliance with JCAHO and key regulations.

 

  Developed, implemented, and enforced operating policies and procedures.

  Concurrently worked as Assistant Administrator / Administrator-in-Training in 2005.

  Re-negotiated multiple high-level contracts to deliver cost savings and greater efficiency.

  Xxxxxxximized RUG / MMQ score by monitoring Medicare, Medicaid, and Xxxxxxnaged Care census.

  Ensured continued profits by accurately reviewing admissions and performing cost-benefit analyses.

 

Chamberlain Nursing Home, Brookline, XXXXXX 1999 2002

 

Office Xxxxxxnager Activities Director

Played a vital role in directing cross-functional 28-bed, privately-owned skilled nursing facility providing long-term care and respite, including meeting the physical and cognitive needs of residents by planning engaging and fulfilling activities. Comprehensively processed insurance claims, xxxxxxnaged vendors, and xxxxxxintained core employee and resident records.

 

  Cost-effectively xxxxxxnaged budget for activities, including soliciting key funds.

  Administered and tracked employee benefits and annually reviewed benefit offerings.

  Served as Medical Records Xxxxxxnager, including conducting chart audits to ensure accurate reporting.

 

Education, Professional Development & Technical Sumxxxxxxry

 

Bachelor of Science in Business Administration (3.71 GPA) Emxxxxxxnuel College

 

Licensed Nursing Home Administrator (License No. 5080 Since 2006)

CPR Certification First Aid Certification Former Certified Nursing Assistant (CNA)

 

FISS GeneCare HTML Millennium PayChoice Connection Microsoft Office Suite

PC-ACE Pro32 PC Print TA100 Pro by Time America, Inc. ADP CashPro Microsoft Access

PathLinks XxxxxxssHealth MMIS Sage Xxxxxxs90 Acuxxxxxxtica ERP XxxxxxtrixCare CareWatch Microsoft Publisher

 

Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx abc@xyz.com

 

 

Date

 

Hiring Agent Name

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can xxxxxxke a positive contribution to your facility s success.

 

To acquaint you with my background, I can offer proven experience in Multi-Site Healthcare Administration, Team Building / Training, Strategic Analysis / Planning, Trends Tracking, New Business Development, and Patient Relations. I am also well-versed in Admissions Operations, Financial Xxxxxxnagement, Accounting, Contract Negotiations, Process Optimization, JCAHO Accreditation, SNF Survey, MDS / MMQ, and Regulatory Compliance, among other areas.

 

Currently, as an Administrator with CareOne at New Bedford, I expertly lead a 154-bed skilled nursing facility providing excellence in care across 3 units by focusing on quality-centric patient and ancillary services. Within this role, I successfully recruit, train, mentor, and xxxxxxnage a top-performing team of 180 personnel. I also spearhead methods to reduce expenses, decrease labor costs, and streamline facility-wide operations, and conduct in-house review of treatments to avoid reliance on in-house staff for notification of covered wound, enteral, and ostomy products.

 

A sample of my achievements include:

 

  Successfully reducing open positions and eliminating CNA agency.

  Decreasing licensed agency and eliminating staff shift pick-up bonuses.

  Reducing Medical Supply Costs by working with Medicare Part B supplier.

  Increasing Average Daily Census to best seen in 7 years from 110s to low 140s.

  Collectively working with staff to set key clinical guidelines for in-field acceptance.

  Collaborating with Admissions and Nursing teams to increase referral response time.

 

To complement this experience, please note that I earned a Bachelor of Science in Business Administration from Emxxxxxxnuel College. I have been a Licensed Nursing Home Administrator since 2006, and previously held credentials as a Certified Nursing Assistant (CNA). I am also certified in CPR and First Aid.

 

As this is just an example of my abilities, please refer to my enclosed resume for additional experience in administrative, financial services, and office leadership roles.

 

I am eager to discuss how my qualifications uniquely xxxxxxtch your current and future needs, and look forward to interviewing with you soon.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

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