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Yyyyyy x. yyyyyy

567 North Fairfield Drive-Peachtree City, GA 30269


Store Manager




  Performance-driven leader offering numerous years of progressive experience with The Home Depot backed by a consistent track record of delivering dynamic results:

  Recognized with Double Platinum Award for customer service; 2016

  Surpassed services plan by $250K; 2016

  Out-performed specialty sales plan by 7%; 2016

  Achieved #8 Ranking in Regional Sales; 2016

  Grew business by $6M in 2 years; 2014-2016

  Achieved #1 District Ranking, store vs. plan; 2014

  Leveraged Newman location as Best District Store-Store Controllable Operating Profit (SCOP)

  Achieved 365+ days of zero OSHA recordable accident incidents; Newman store

  Operational Gold Cup recipient; 2014

  Successfully improved operational visits scores by as much as 30 basic points (bps); 2013-2014

  Earned Merchandising Gold Cup Award 2 consecutive years; 2011-2013

  Recognized with Platinum Award for customer service while Operations Assistant Store Manager; Peachtree City store

  Led store to achieve and maintain operational walks at 95+; 2011-2013

  Earned Gold Award for customer service; Lovejoy store

  Led inventory team to achieve record-breaking numbers (.79 on 1.21% goal); 2007-2009

  Received Silver Award for customer service soon after joining The Home Depot team

  Expertise in steering full-scope operations ranging from human resources, sales, customer service, inventory/stock control, procurement, and merchandising through multi-department management, policies and procedures implementation/compliance, workplace safety, and P&L

  Successfully hire, train and direct top-performing management and support teams, with continual emphasis on driving sales and delivering world-class service

  Strategically prioritize, coordinate and manage operations/workflow to maximize use of resources, boost productivity and efficiency, control costs, increase customer satisfaction levels, and improve bottom-line operational and financial performance


Professional Background


The Home Depot-Georgia 2007-Present

Specialty Assistant Store Manager-Peachtree City; 2016-Present

  Recently transferred to contribute prior experience as Specialty Assistant Store Manager with Lovejoy store (2009-2011) toward supporting Peachtree City location in boosting results across key performance metrics; have achieved solid success in sales and service

  Effectively steer human resource functions, from hiring and training through supervising and evaluating sales team members

  Actively respond to, troubleshoot and resolve escalated customer issues to ensure high satisfaction

  Resourcefully drive specialty business development through clinics and weekend events

  Build and maintain strategic partnerships with vendors and service providers

Merchandising Assistant Store Manager-Newnan; 2014-2016

  Directed store-wide merchandising to maximize revenue production

  Led and collaborated with both department supervisors and sales associates in creating and executing innovative merchandising strategies

  Actively coached supervisory and associate team members in optimal sales techniques


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Glen Adams Page 2 of 2

Operations Assistant Store Manager-Riverdale; 2013-2014

Operations Assistant Store Manager-Peachtree City; 2011-2013

  Progressed with The Home Depot to assume responsibility for overall sales, operational and P&L performance across multiple stores

  Steered seamless in stock and sales process, from receiving, stocking and merchandising through expedient, friendly customer check out both on front end and at service desk

  Expertly managed human resources and workflow to maximize productivity and efficiency

  Consistently ensured compliance with internal and OSHA workplace safety standards

Specialty Assistant Store Manager-Lovejoy; 2009-2011

  Promoted to manage broad-scope department operations spanning staffing and direct team supervision through customer service, clinics/events facilitation and vendor/supplier relations

  Effectively evaluated sales associates through role plays along with monthly specialist follow-up

  Successfully increased business by implementing innovative sales techniques

Department Supervisor-Peachtree City; 2007-2009

  Launched career rapidly assuming leadership role, with accountability for entire department operations; relied upon to serve as Opening Manager in charge of daily opening and closing procedures

  Effectively hired, trained, coached, and managed staff, with consistent focus on ensuring delivery of world-class service

  Cost-effectively controlled and ordered inventory to maintain optimal stock levels based on real-time and projected sales trends


MILITARY SERVICE: USMC-Camp Legune, NC; 2002-2006



Criminal Justice Major, West Central Tech


Community Involvement


Toys for Tots; 2014-present

Make a Wish Foundation; 2015-present















Yyyyyy x. yyyyyy

567 North Fairfield Drive-Peachtree City, GA 30269







Hiring Agent Name, Title

The Home Depot


City/State/Zip Code




I am currently exploring opportunities as a Store Manager with The Home Depot and believe you will find my background uniquely supports my ability to thrive in this new role with our company. To acquaint you with my qualifications, my resume is included for review; in advance, thank you for your time and consideration.


As demonstrated, I joined The Home Depot in 2007 and have steadily progressed to positions of increasing accountability with several Georgia stores; have held various Assistant Manager positions since 2009. I offer extensive background in driving broad-scope, store-wide operations, from human resources, sales, customer service, and merchandising through inventory control, ordering, vendor relations, and P&L, and am confident this experience can translate to dynamic results in a Store Manager role. I am well versed in The Home Depot s target markets, products and services, policies/procedures, and various departments, as well as industry trends and competitor activities, and can effectively apply this knowledge toward boosting store-wide performance across sales, service, operations, and bottom-line profits.


Over the course of my career I have earned numerous awards and delivered measurable results across key performance metrics, as detailed in the accompanying resume. I believe I am highly qualified to assume a Store Manager position and I am eager to continue to contribute to the success of The Home Depot as an integral management team member. I welcome the opportunity to interview at your earliest convenience, and look forward to your response.






Glen Adams











Yyyyyy x. yyyyyy

567 North Fairfield Drive-Peachtree City, GA 30269








Interviewer s Name

The Home Depot


City/State/Zip Code


Dear _______________________________:


I would like to thank you for providing me the opportunity to interview with you and discuss a Store Manager opportunity with The Home Depot. Having gained a deeper insight into the position requirements and objectives, I am confident you will find me a valuable asset in achieving store and company performance goals.


As discussed, my many years of progressive experience and measurable successes with The Home Depot should translate to dynamic results as a Store Manager. In particular, I believe you will find my expertise in (ADDRESS A FEW SKILLS/QUALIFICATIONS/ACHIEVEMENTS RELEVANT TO THE POSITION WHICH YOU DISCUSSED DURING THE INTERVIEW) vital to achieving immediate and long-term results.


Should you have any additional questions, or to further discuss this opportunity, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response and am eager to continue to contribute to our success and build my career with The Home Depot.






Glen Adams



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