Confident, capable and exemplary Supervisory Professional with years of progressive, diverse leadership experience. Adept in leveraging project management acumen to foster a positive working environment. Driven to succeed both in teams and independently. Lead team members that are encouraged to develop and educate one another. Possess strong work ethics, paired with skills in root cause analysis and problem solving. Achiever of excellence, growth and impeccable service delivery with a sense of personal integrity. Now seeking an Associate Project Manager role with EMC that will call on experience in leading projects and managing teams. Pursuing the opportunity to advance with this company and lend to EMC s growth and commitment; willing to relocate for the right role.

Customer Service Delivery | Strategic Planning | Process Improvement | Judgment | Teamwork

Influential Leadership | Diversity | Communication | Agile Project Management | Budgets | Travel

Event Planning | Store Planning | Construction | Adaptability | Organization | Time Management

  Lead a team of Associates, including Managers, on set-up project procedures; oversee many projects concurrently under the umbrella of an overarching main project

  Advise and assign staff to tasks to ensure adherence to facility and company objectives

  Keep Associates on schedule, accurate and safe, in compliance with company and legal policies

  Devise and implement action plans that offer guidance as it relates to executing corporate strategic initiatives

  Offer direction and guidance to Associates on customer service approaches and techniques; ensure needs, complaints, and issues are resolved per corporate standards

  Deliver development opportunities to Associates in assigned areas using proven training, recognition and mentoring processes to ensure diversity awareness

  Fuel sales via merchandise presentation, pricing, signing, inventory control, budgeting and forecasting best practices

  Evaluate economic trends and demographics, used to keep Associates well-informed

  Efficaciously present merchandise in an effort to fuel sales and revenue growth

  Informed and educated all supervised Associates during daily internal projects

  Applied up-to-date expertise to the development and execution of comprehensive action plans

  Delivered expert guidance during the application of information and best practices; aligned practices with the needs of clients and the business overall

  Actively fostered stakeholder relations to support the implementation of business solutions

  Noted and tended to business needs, carrying out necessary processes and best practices

  Monitored progress and results, often capitalizing on opportunities for improvement

  Seamlessly adapted to contending demands, organizational changes and new responsibilities

  Ensured compliance with company policies that supported the company s mission and ethics

  Maintained integrity by incorporating corporate values into the development of business plans

  Interviewed, hired and trained staff; include leading daily and weekly meetings to address store sales and safety opportunities

  Managed a series of programs focused on fixture inventory, blue print development for store prints and fixture ordering

  Maintained knowledge of company policies and procedures in fulfilling Receptionist duties such as data entry, travel coordination, as well as processing new hires and exiting staff

  Led the VAP Volunteer Program that operated within communities that had varying needs

  Delivered and followed up on information as needed with hundreds of Associates

  Oversaw inventory control, merchandise ordering and budgeting for expenses within assigned area; also managed staff hiring and training, that latter focused on delivering quality customer care

  Managed functions specific to security, implementing related efforts per company policies

  Operated as a Quality Control Clerk and also worked in the Inspection Department

  Gained expertise in MS Excel and Word; also sharpened interpersonal, teamwork and phone correspondence skills

  Played an active role in carrying out fundraisers

Shift Leader/Resident Care Assistant, Goldfinch Estates Memory Care Unit, 2003-2005,

CNA Nursing Assistant, Lakeview Methodist Nursing Home, 2003-2004

Jeweler/Owner, Tungland s, 1996 - 2007

Certificate, Medical Billing and Coding, Rasmussen College Mankato, 2017

Certificate, Construction Safety and Health, OSHA, 2014

Field Project Supervisor, On Boarding, 2008-2011/2013-Present

Training Program, University for Store Management, 2012

Certificate, Food Safety Manager, National Registry of Food Safety Professionals

Certificate, Nursing Assistant (CNA), Jackson Vocational Technical School

Social Worker Intern, Region 9 Programs for the Elderly, Xxxxxx State University

Certificate, Small Business Management, South Central Technical College Mankato

Certificate, Accounting, Jackson Vocational Technical School

March 16, 2018

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear [Hiring Agent Name],

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:

  I bring to any role years of proven management success, primarily as it relates to the delivery of quality customer service.

  I hope to put the skills I ve refined over the years to practical use in a new setting that will allow for leverage of my talents in a Project Manager role. I am confident that my ability to lead large project teams and ensure quality deliverables will be an asset in the next opportunity I take on.

  I am an experienced leader and supervisor with great aptitude for identifying and resolving challenges. I have led teams in completing root cause analyses, as well as in carrying out cost containment strategies. I motivate others including the management of cross-functional teams in completing strategic initiatives.

  While working a Field Project Supervisor and Store Manager with Walmart, I planned, led and introduced efforts that centered on process and cost efficiencies, along with construction projects, and staff readiness efforts.

  At Walmart, I excelled in leading a cross-functional team in improving logistics for new store construction, remodels and special projects, leveraging my broad business operations and data analysis knowledge base to lead onsite teams through to timely project delivery within proposed budgets.

  To pair with my work chronology, I have completed countless educational trainings and professional development endeavors, including various certificate programs.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Enc. Resume