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Yyyyyy x. yyyyyy

1001 Quince Hill Rd. #0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~


Career Profile


Dedicated and accomplished Strategic Leader with 5+ years of experience, a solid track record of achieving exceptional levels of productivity, and a demonstrated background in managing daily operations within a variety of environments. Equipped with an ability to implement innovative operating strategies, supervise cross-functional teams, and manage significant operational growth. Offer solid leadership abilities with a keen ability to build positive relationships with clients and members of the community.


Key Competencies


Operations Management Growth Management Fiscal Planning/Budgeting Staff Management

Project Management Marketing Best Practices Business Development/Sales Conflict Resolution

Strategy Design & Implementation Strategy Alignment Rental Car Fleet Management


Professional Experience

Enterprise Rent-a-Car                                                                                                  December 2012-Present

Branch Rental Manager (2014-Present) 

  Direct day to day operations within a fast-paced environment with a concentration on increasing productivity and operational efficiency levels

  Monitor a fleet of approximately 160 cars which are valued at over $3 million along with creating innovative branch strategies for several locations within the region

  Manage financial logistics such as bank deposits and budget development in addition to overseeing internal underwriting/auditing practices

  Support customer service logistics within the facility which included identifying escalated customer service issues and devising appropriate solutions

  Oversee human resources logistics which include recruiting potential management team members, attending college recruiting fairs, and completing interviews

  Mentor and train new staff members, provide individualized coaching/training to internal teams, and oversee disciplinary actions as needed

  Coordinate sales/marketing logistics which focused on increasing facility sales and required contacting potential business partners, following-up with customers, and building relationships with Insurance Adjusters, dealerships, body shops, and national reservation teams 

  Successfully reduced delinquent accounts through utilizing effective underwriting techniques and closely supervising accounts  


Assistant Branch Manager (2013)

Management Trainee (2012-2013)

  Assisted in the daily management of a successful branch which included processing accounts receivables, building relationships within the community, and processing transactions

  As a Trainee, gained exceptional knowledge in effective customer service strategies, accounts receivable, and contract management


Additional Professional Experience Includes: Team Server, Chili s Bar and Grill (2010-2012)    



Bachelor of Business Administration, Management with a Minor in Marketing

University of Louisiana at Monroe, Monroe, LA


Yyyyyy x. yyyyyy

1001 Quince Hill Rd. #0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~






Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review.  In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, my professional qualifications include a strong background in operations and strategic leadership roles within a variety of industries with experience in leading day to day branch operations, supervising staff members, and implementing innovative operational strategies. In addition, I have strong experience in building positive relationships with members of the community and diffusing escalated customer service situations.   


To complement my professional experience, I also possess stellar interpersonal and communication skills with a strong educational background which includes a Bachelor s Degree in Management with a Minor in Marketing from the University of Louisiana at Monroe.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.






Yyyyyy x. yyyyyy 


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