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Estate/ Home Manager

Qualifications Profile

    Highly self-motivated and results-driven management professional with more than 30 years providing high-performance customer service, entrepreneurship, HR Management, Logistics, & business operations management in the technology, hospitality, and real estate businesses.

    Detail-oriented without losing sight of the big picture, analytical and methodical with critical thinking to strategize solutions in addressing work issues even under stressful work conditions.

    Well-orxxxxxxnized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Decisive leadership, strong people management, and exceptional interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities.

Key Expertise

    Strategic Planning & Execution

    Marketing & Sales (Trad. & Online)

    Real Estate Business Management

    Property Investment Sourcing & Development

    B2B/B2C Sales Management

    Territory Sales Administration

    Multiple Account Management

    Customer Service Management

    Relationship Management (Customers, Public, & Suppliers)

    Project Planning & Management

    Portfolio Management

    Service Quality Management

    Fiscal & Budget Management

    Event Management

    Profitability Management

    Supply Chain Management

    Negotiations & Diplomacy

    Policies & Regulatory Compliance

    Financial Management

    Risk Management

    Personnel Administration

    Strategic Human Capital Planning & Execution

    Orxxxxxxnizational Development

    Staff Supervision & Training

Professional Experience

Morrell InternationalŸ Xxxxxxllatin, MO

    Assisted the owner in transitioning his 3500-acre ranch property from a personal residence to a destination resort.

    Established business policies & procedures, departmental functions, service standards and performance metrics.

    Collaborated with Marketing to develop marketing materials and stage successful promotional events.

    Provided HR support in hiring and staff training to develop and grow the business.

    Facilitated the construction of additional resort cabins, banquet venues and an amphitheater on site.

World Internet Group Ÿ Stockbridge, XXXXXX

    Provided strategic direction in leading the operations management team in optimizing internet technologies.

    Oversaw HR resource management covering hiring/firing, and staff development to ensure high service performance in meeting household needs for internet connectivity.

Barton Family Ÿ XXXXXX

    Oversaw development of security standards and operations for the estate and family.

    Managed the negotiation and closing of 3rd party supplier contracts.

    Reviewed invoices from all external service providers. Screened and accredited vendors and contractors.

    Managed construction projects involving property development, pool maintenance, landscaping, & company transport facilities, among others.

Enfuego Designs Ÿ Xxxxxxinesville, XXXXXX

    Developed and grew the business providing services in Interior Design, home renovation, property sales and home staging in the Metro Xxxxxx area.

Ritz-Carlton, Laguna Niguel Ÿ Dana Point, CA

    Managed projects that delivered goods and services for all property development, renovation and maintenance works for the beach destination hotel.

    Managed budgets, controlling expenses to ensure adherence to fiscal constraints.

    Oversaw performance of 30 engineers ensuring timely and cost-effective deliverables from various projects.