Yyyyyy x. yyyyyy

Driven, focused, and knowledgeable management professional with several years of experience within high-stress environments and a keen ability to lead others and successfully manage daily operations within quickly changing environments. Experienced in fostering relationships with customers, developing operational and/or operational strategies, and increasing productivity levels. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, customers, and members of management.

  Utilize superior managerial and customer service experience in order to supervise a team of Cashiers in addition to monitoring customer service levels

  Provide individualized coaching/feedback to employees on customer service best practices, implement procedures focused on decreasing customer wait times, and diffuse escalated situations

  Member of the KBS Team which was concentrated on providing knowledge-based service to customers

  Coordinate both production and distribution operations for documentary films which includes editing short films based on global partner needs and social media engagement

  Design distribution and marketing strategies for completed film projects in addition to acting as both Webmaster and Social Media Marketing Manager within the organization

  Directly managed several day-to-day functions in a fast-paced environment which included supervising employees, overseeing merchandise/inventory levels, and improving productivity and efficiency

  Oversaw the implementation of company-wide promotions within the store, handled opening/closing

  Ensured that all customer concerns are addressed in a timely manner with a focus on resolving issues and retaining the customer s business

  Successfully drove sales throughout the store by implementing sales programs, forecasting sales levels, identifying sales opportunities, and tracking employee participation and performance

Yyyyyy x. yyyyyy

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear__________________:

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include a strong background in operations management roles within a variety of industries with experience in monitoring customer service levels, supervising cross-functional teams, and developing operational strategies focused on increasing efficiency levels. In addition, I have a keen ability to foster positive rapport with co-workers, customers, and members of management.

To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background and a keen ability to diffuse escalated customer service issues and increase customer retention levels.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy