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Experienced administrative and human resources professional with several years of experience within high-stress environments along with a keen ability to lead others and increase operational efficiency. Experienced in administering complex benefit programs, implementing human resources programs, and ensuring organizational compliance. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively managing high-level projects and fostering positive relationships with others.

  Directly managed a variety of administrative and operational functions within a fast-paced environment with a focus on overseeing all benefits plans for over 700 employees throughout 4 states

  Maintained a keen knowledge of all benefit plans which included medical, dental, vision, 401K, profit sharing, FMLA, COBRA, STD/LTD, Life Insurance, and EAP

  Played a lead role in the implementation of several human resource programs, reconciled all monthly benefit invoices, coordinated the annual benefit open enrollment, and oversaw all compliance related reporting

  Conducted all employee exit interviews with a focus on gaining valuable feedback for the organization and oversaw the review/update of the employee handbook and related policies/procedures

  Facilitated the completion of several recruiting/sourcing tasks within the organization which included acting as a point of contact for OTR Truck Driver applicants

  Reviewed all applicants prior to hiring decisions being made, coordinated the completing of background checks and employment verifications, and scheduled all drug/alcohol testing

  Successfully handled all new hire paperwork and training for new employees, assisted with travel arrangements, and provided support to Field Recruiters as needed

  Utilized a superior background in human resources and administrative roles in order to oversee a variety of processes such as recruiting, onboarding, termination, and benefits administration

  Provided administrative support to the entire office by effectively managing vendor relations, ordering supplies, arranging large events/meetings, and processing both inventory receipts and work orders

Additional Professional Experience Includes: national Accounts Sales Administrator (Club Car Inc.) and Senior Utility Billing Representative/Consumption Auditor (City of McKinney, Texas)