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- Dynamic Leader who offers a background in High-Volume Operations Management, Team Building / Training, Strategic Analysis / Planning, Trends Tracking, Profit / Loss, Budget Control, Inventory Control, and Customer Service; contributes talent in Sales, Marketing, Event Planning / Coordination, Logistics, and Sports Information Management; and exhibits comprehensive skill with Video Editing Software, Website Design, and Social Media.
- Top Performer who can make decisions to reflect positively on operations in alignment with a compaxxxxxx s vision, value, and goals to achieve a competitive advantage while increasing revenue and driving winning outcomes.
- Excellent Communicator who can rise above challenges to exceed objectives while building and sustaining synergistic relationships with senior-level management, business teams, clients / customers, and the public; who excels in autonomous and collaborative environments; and who leads staff by example and with integrity.
Capitalize on the opportunity to direct forward-thinking restaurant operations compliant with quality-focused standards for customer relations, food costs, safety, sanitation, and product preparation and merchandising.
Recruit, train, mentor, and manage a details-driven team of assistant managers, shift leaders, and crew members, along with partnering with the General Manager to coordinate monthly meetings with management, as well as crew meetings to engage in best practices to boost store growth and performance.
Liaise among a diverse clientele while monitoring store performance based on guest feedback and following up on consumer care compliments and complaints to continually resolve issues within a competitive market.
Provide ongoing training as needed regarding new products, promotions, and policies while adhering to a high-volume store budget, controlling inventory, and developing store-wide plans to improve profitability.
Promote a strong compaxxxxxx brand via participation in image-building activities within the local community.
Intern Tournament Operations (525+ Hours)
Strategically steered sales / marketing, sponsorships support, website design, and tournament operations assistance within a popular junior golf tour, including assisting Tournament Director with planning and execution of tournaments ranging from 50-100 participants which was instrumental in driving overall success.
Optimized operations by leading rules officiating, pace of play management, and on-site marketing endeavors.
Intern Sports Information
Utilized broad scope of knowledge in Adobe Photoshop, Adobe Premiere, and Microsoft Word to facilitate dynamic production of print media, media guides, sports booklets, schedule cards, and schedule posters, as well as writing, editing, and producing press releases; developing feature stories; and creating game day materials.
Demonstrated web maintenance proficiencies toward managing the Athletics Department website through SIDEARM, and further showcased skill in the management of comprehensive game statistics using Stat Crew.
Led targeted decision-making in the daily operations of a high-volume Student Union, including opening and closing the building per scheduled hours; managing room set-ups for daily meetings per logistics reports; and coordinating and managing set-up and operations of A/V equipment, sound systems, and video projectors.
Directed a top-performing Union student staff, including planning and prioritizing workflow to meet goals.
Ensured optimal safety and security of Union facilities by completing hourly rounds to assess building activity.
Continually delivered excellence in customer service to guests, including faculty, staff, students, and the public.
Video Board Technician
Expertly handled start-up and shutdown of video board and compaxxxxxx control systems, including loading, adjusting, and editing display graphics, as well as maintaining control systems and designing content layouts.
Set up, configured, operated, and performed basic maintenance in alignment with operational objectives.
Collaborated with the Athletic Department to efficiently schedule ongoing operations of the video board.
Maximized admissions success by assisting in solutions-focused support for high-attendance enrollment days, including facilitating new student registration via telephone conferencing and assisting with email correspondence.
Ensured seamless operational processes by assisting front desk personnel and call center with phone contacts.
Played a vital role in directing fast-paced store operations, including recruiting, interviewing, and selecting new candidates; training and mentoring employees; and scheduling and assigning staff tasks as required, along with upholding compaxxxxxx standards by coordinating and enforcing business-wide policies / procedures.
Expertly secured various store merchandise by implementing comprehensive security systems and measures.
Bachelor of Science in Sports Management
Associate of Science in Liberal Arts ￨ General Studies
Presidential Gold Volunteer Award (2011)
Regional Officer of the Year Award, Phi Theta Kappa International Honor Society (2011)
Volunteer, Make-A-Wish Program (2010 2015)
Member, Phi Theta Kappa International Honor Society
Excellent Professional References Provided Upon Request
Hiring Agent Name
I am seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.
I am excited to build a rewarding career with your compaxxxxxx, and can offer cross-functional experience in High-Volume Operations Management, Team Building / Training, Strategic Analysis / Planning, Trends Tracking, Profit / Loss, Budget Control, Inventory Control, and Customer Service. I am also well-versed in Sales, Marketing, Event Planning / Coordination, Logistics, and Sports Information Management, and showcase skill with Video Editing Software, Website Design, and Social Media.
To complement my background, please note that I attained a Bachelor of Science in Sports Management from the State University of Xxxxxx Cortland and an Associate of Science in Liberal Arts / General Studies from Xxxxxx Community College. I am highly proficient in various Adobe and Microsoft software as well.
Currently, as a Restaurant Manager for Dunkin Donuts, I successfully direct forward-thinking operations compliant with quality-focused standards for customer relations, food costs, safety, sanitation, and product preparation and merchandising. Within this role, I also strategically recruit, train, mentor, and manage a details-driven team of assistant managers, shift leaders, and crew members. Furthermore, I continually partner with the General Manager to coordinate monthly meetings with management, as well as crew meetings to engage in best practices to boost store growth and performance.
A sampling of my achievements include:
Providing ongoing training as needed regarding new products, promotions, and policies.
Adhering to the store s budget, controlling inventory, and developing plans to improve profitability.
Promoting a strong compaxxxxxx brand via participation in image-building activities in the local community.
Liaising among a diverse clientele while monitoring performance based on guest feedback and following up on consumer compliments and complaints to continually resolve issues within a competitive market.
[ Suggestion! Address Here Axxxxxx Skills / Qualifications / Achievements Relevant to the Job Posting ]. As this is just an example of my abilities, please kindly refer to my enclosed resume for additional experience.
I look forward to hearing from you, and thank you in advance for your careful consideration.
Yyyyyy x. yyyyyy
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