Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

Country of Citizenship: United States

SSN: xxx-xx-xxxx

Secret Security Clearance

____________________________________________________________________________

Job Title:

Department:

Agency:

Job Announcement Number:

___________________________________________________________________________

 

Core Competencies

IT Operations, Strategic Planning, System Installation/Field Support, Contract Management/Contractor Oversight, Management Advisement, System Requirement Determination, Equipment Acquisition, Budget Development, Project Management, Scope of Work Definition, Policy & Planning, Technical Representative, Technical Analysis, Product Testing and Research, Customer Service/Support, Communication, Problem Solving, Attention to Detail, Microsoft Office Suite, Microsoft Project

 

Professional Experience

 

January 2011 - Present

U.S. Army Corps of Engineers

Buffalo, NY

Hours per Week: 45

Salary: $103,407 annually

Series: 2210 Pay Plan: GS Grade: 13

Supervisor: Gerald Pascua Phone xxx-xxx-xxxx May Contact

 

IT Operations Officer

 

Collaboratively determine overall strategies for attaining goals/objectives and manage daily IT support operations for installation and field offices. Continually assess contractor performance vis- -vis contract requirements to support payment authorization and provide exceptional technical/operational advisement to management and staff regarding problem resolution; also analyze operations to identify current/future information system requirements.

 

Skillfully employ acquisition processes in alignment with governing directives and ensure integration of program operations to accommodate programs as directed by higher echelons; consistently assure provision of timely/effective services for information technology areas.

 

Utilize subject matter expertise in developing budget estimates for IT requirements for multiple organizations, to include short-/long-term planning requirements, and develop cost estimates for communications services; capably defend all expenditures for automation and data

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communication equipment. Continually assess programs and make any needed adjustments due to conditions or situational changes; also support IT business process engineering-related activity planning and continually review/update to assure meeting business condition requirements.

 

Tasked with comprehensive project management responsibilities; assess/advise on IT and telecommunications requirements, develop Work Breakdown Structures (WBSs) to define scope of IT project(s), make recommendations on best policies/guidelines and resolve array of problems/issues. Manage installation/modification/removal of complex IT systems, utilize technical knowledge of operations and networking platforms performance characteristics to drive positive outcomes, and resolve any requirement conflicts to assure achievement of program objectives including coordinating any program/plan changes in response to technology advancements/upgrades.

 

Serve as Contracting Officer s Technical Representative in managing IT support contracts, skillfully employing technical and management expertise in implementing programs/projects.

Expertly provide IT policy/procedure guidance and develop strategies to mitigate impact of new procedures/technologies on existing operations while recommending process improvements. As Technical Representative, coordinate Enterprise IT issues/programs, recommend technology advances regarding hardware/software/telecommunications, and analyze emerging technologies vis- -vis short-/long-term information management planning, including assessing sources, acquisition strategies and funding for future systems/processes.

 

For Information Management Plan, develop all relevant input, hold technical authority for organization network and Data Center infrastructure, and review information management directives, policies, programs and user requirements as well as acquisition strategies to identify impact on installation. Responsible for performing hands-on product testing and applying results to production information system, and interface between technical experts/functional users; also test products/services relevant to information plan and assess policies/directives to determine requirements.

 

Continually utilize knowledge of IT principles/concepts/methods/standards/practices to apply new developments to previously unsolvable problems, identify/resolve problems with special projects, evaluate impact of new guidance and oversee budgets on IT programs. Demonstrate Attention to Detail by assessing data, determining relevant situational importance and developing requirements/configurations/policies/procedures/plans/programs. Provide excellent Customer Service by utilizing strong interpersonal relationship development skills in assessing needs, providing technical information and responding to various inquiries/complaints; resolve problems by utilizing logic/reasoning and developing alternative solutions. Additionally, consistently provide excellent oral communication in explaining processes, defending ideas/information and listening carefully to other individuals to assure clarity of interaction/communication.

 

 

August 2010 October 2010

CRI

McLean, VA

Hours per Week: 35

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Salary: $50.00/Hour

Supervisor: N/A Phone: N/A May Contact: N/A

 

Senior Facilitator

 

Provided service as a 1099 employee; assignment included supporting acquisition document development for the Department of Veterans Affairs (VA). Held responsibilities for developing Performance Work Statements (PWSs), Acquisition Plan (AP) and related documents.

 

 

May 2002 May 2009

Tessada & Associates

North Springfield, VA

Hours per Week: 40

Salary: $53.00/Hour

Supervisor: Tom Schrader Phone: 703.402.9339 May Contact

 

Senior Principle Consultant

 

Effectively provided customer service and organizational support; held responsibilities for developing/managing/integrating array of policies, programs information and decision products as well as relevant documentation concerning future planning and situational awareness for senior organizational leadership. Continually tracked/analyzed/reported on planning activities, mission support and readiness, and served as Subject Matter Expert (SME) and management advisor, with responsibilities for coordinating advisement on highly visible issues concerning developing/managing/integrating core mission of unit.

 

Actively participated in development/management of planning and execution of future operations and long-range projects; analyzed incoming actions, suspenses, projects tasking and operational requirements to identify mission impact, maintain situational awareness, assign priorities and direct workflow while proactively following-through to assure achievement of deadlines.

 

Expertly met array of Project Management responsibilities; reviewed IT/telecommunications requirements, developed WBSs to define IT project scope, recommended policies to enhance activities and consistently resolved project gaps/conflicting requirements to assure achievement of program objectives. Skillfully oversaw installation/modification/removal of complex IT systems and employed excellent knowledgeability concerning networking platform operations and performance to achieve highly positive results. Successfully coordinated any modifications of plans/programs due to technology upgrades, oversaw crucial IT support contracts in role of Contracting Officer s Technical Representative, and continually provided exceptional technical expertise and management for IT-related programs and projects.

 

 

March 2002 May 2002

MIL Corp.

Bowie, MD

Hours per Week: 40

Salary: N/A

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Supervisor: Linda Glasco Phone: 703.999.9999 May Contact

 

Senior Information Engineer

 

In this assignment was tasked to provide technical support services for development and implementation of Request for Proposal (RFP) for seat-management contract supporting HUD Office of Inspector General (OIG). Insightfully reviewed proposal, developed alternatives analysis, updated RFP, briefed Deputy Secretary on various available options and authored detailed talking points for consideration.

 

 

November 2001 March 2002

Colorado Department of Labor

Denver, CO

Hours per Week: 40

Salary: $1,900/Month

Supervisor: N/A Phone: N/A May Contact: N/A

 

Unemployment Advisor

 

Adroitly managed multiple unemployment filing activities for State of Colorado; answered telephone and email inquiries, uploaded data and reviewed/analyzed question responses.

 

 

December 2000 March 2001

GITI

Colorado Springs, CO

Hours per Week: 40

Salary: $33.00/Hour

Supervisor: N/A Phone: N/A May Contact: N/A

 

Project Manager

 

Steered project management support services for Siebel CRM module implementation for $5M offshore software development company; coordinated testing, data mapping and integration of SAP information into new management system.

 

 

August 2000 December 2000

Navajo Manufacturing Company, Inc.

Denver, CO

Hours per Week: 40

Salary: $33.00/Hour

Supervisor: N/A Phone: N/A May Contact: N/A

 

EDI Consultant

 

Successfully implemented Electronic Data Interchange (EDI) with ten trading partners, resulting in $350,000 in revenues from companies exclusively utilizing EDI for ordering. Documented

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functional requirements for use in inventory management, developed HTML pages for redesigned organizational website and provided exceptional interaction between customers and Navajo personnel in initiating/maintaining customer relationships.

 

 

July 1999 December 1999

POWERWorx

Boulder, CO

Hours per Week: 40

Salary: $65,000 annually

Supervisor: N/A Phone: N/A May Contact: N/A

 

Project Manager

 

During tenure with organization utilized MS Project 98 to develop 78 project plans for $1.3M venture capital/112 employee/co-location start-up organization. Developed functional requirements, technical documents, HTML web pages and user manual for Learning Division project; also oversaw web-based email, web hosting and various training initiatives.

 

 

March 1998 July 1999

MIL Corp.

Bowie, MD

Hours per Week: 40

Salary: $80,000 annually

Supervisor: Linda Glasco Phone: 703.999.9999 May Contact

 

Senior Information Engineer

 

Held Team Leader responsibilities for $18M organization supporting HUD Financial Systems Integration Project, providing consultative advisement for development/implementation of 93 taskings and 117 deliverables; oversaw eight-person staff supporting independent verification/validation of systems. Developed estimates concerning time and work force requirements for project plan that required 25,800 hours and $1.3M; successfully met time and budgetary parameters and developed function requirements documents for HUD initiatives.

 

 

September 1995 December 1997

Defense Finance & Accounting Service

Arlington, VA

Hours per Week: 40

Salary: $72,000 annually

Series: 0334 Pay Plan: GS Grade: 13

Supervisor: Bob Graham Phone: 703.999.9999 May Contact

 

Project Manager, Information Security

 

Skillfully served as Contracting Officer Technical Representative (COTR) in overseeing all relevant activities for a $3.5M information security support contract; steered standardization of

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certification/accreditation procedures and incorporated processes into Life Cycle Management for 250 systems. Designed EDI data mapping for Travel Management System, developed risk assessments for three applications, was agency representative for Digital Signature/encryption/certificate management on DOD working groups as well as agency representative on DOD Information Security working group tasked with developing training/procedural standards for INFOSEC personnel.

 

 

September 1987 September 1995

U.S. Army, 5^th Signal Command, HQ USAREUR

Campbell Barracks

Heidelberg, Germany

Hours per Week: 50

Salary: $68,000 annually

Series: 2210 Pay Plan: GM Grade: 13

Supervisor: Jeanne Wasko Phone: 210.745.2841 May Contact

 

Chief/Director, DPI M399

 

Expertly utilized management excellence in overseeing provision of information management support for 34 individuals in five Headquarters staff elements comprised of military, civilian and local national personnel; supported LANs, servers, mid-tier computer platforms and PCs, and provided Help Desk troubleshooting assistance supporting 7,800 customers at 42 locations across four countries. Led planning/coordinating of life-cycle-management for 17 systems including directing acquisition of hardware/software/communications and logistical support for 1300 PCs and nine LANs, designed short-/medium-/long-range budget plans, developed/executed $1.5M budget, developed $115,000 SOW to analyze document work flow, and chaired IT and communications referral system including identifying qualification criteria and selection process.

 

Also served as:

Director of Information Management (DOIM) for 266^th Theater Finance Command

 

Continually supported operations/programming staff personnel in providing finance/accounting/civilian payroll activities for USAREUR and 7^th Army; performed software development, computer security, hardware and software installation/management/technical support for military payroll system and developed short-/long-range strategic planning for command IT initiatives.

 

In both assignments consistently provided crucial technical/operational advisement to staff personnel and higher management in support of problem/issue resolution; identified systems and telecommunication network requirements for IT programs necessary for meeting command objectives. Also developed long-range planning to merge enhancing technologies as directed by agency and analyzed organizational mission operations to identify current/future information system needs. Employed information system policies/standards to design system operation guidelines, developed new system requirements policies and utilized all governing directives/regulations to assure appropriate equipment acquisition; also administered local systems to ensure continual availability for supported organizations.

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Integrated wide array of system program operations, as directed by upper echelons, and assured timely and effective service and support for users in all areas of IT. Developed budget requirements for near-/long-term planning and assured efficient utilization of all resources. Assessed program implementation to develop adjustment recommendations to meet local conditions/changing situations and analyzed configuration of IT systems to identify necessary implementation for supporting local requirements/situations. Also supported planning/prioritization for IT business process engineering activities and directed ongoing review/updating to assure process alignment with business conditions.

Reviewed IT/telecommunications requirements, developed WBSs to define IT project scope, recommended policies to enhance Project Management activities and consistently resolved project gaps/conflicting requirements to assure achievement of program objectives as part of Project Management role. Skillfully oversaw installation/modification/removal of complex IT systems and employed excellent knowledgeability concerning networking platform operations and performance to achieve highly positive results. Successfully coordinated any modifications of plans/programs due to technology upgrades, oversaw crucial IT support contracts in role of Contracting Officer s Technical Representative, and continually provided exceptional technical expertise and management for IT-related programs and projects. Also provided technical planning guidance for IT policies/procedures, developed various strategies to reduce impact of new technologies and developed/defended automation and data communication equipment acquisitions.

 

 

November 1981 August 1987

U.S. Army, USAFACEUR

Heidelberg, Germany

Hours per Week: 50

Salary: $64,000 annually

Series: 2210 Pay Plan: GS Grade: 13

Supervisor: Roger Scearce (Retired) Phone: 703.999.9999 May Contact

 

Chief, Systems and Programming

 

Successfully served in multiple roles as Computer Systems Manager, Systems Analyst and Computer Programmer; during assignment designed document tracking and aging system as well as a front-end payroll input system.

 

 

June 1977 November 1981

Department of Interior

Bureau of Reclamation

Lakewood, CO

Hours per Week: 40

Salary: $23,000 annually

Series: 2210 Pay Plan: GS Grade: 11

Supervisor: N/A Phone: N/A May Contact: N/A

 

Computer Programmer

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In this assignment providing support for Bureau including designing a tracking/data management system that computed information and produced output for publication; also provided technical computer support for other regions of Bureau.

 

 

August 1964 May 1979

USAF

Washington, DC

Hours per Week: 40

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

 

Staff Sergeant

 

Expertly served military as Computer Operator and Programmer. Attended Technical School for Computer Operations and for Computer Programming. Left service from 1968-1971, re-entered and received final discharge in 1979; during this interim time worked for a bank and in various computer service-related activities.

 

 

 

Education / Training / Certification

 

Thomas A. Edison State College Trenton, NJ

College Coursework, 1990

Semester/Credit Hours: 84

 

Defense Acquisition University, Fort Belvoir, VA 

Technical or Occupational Certificate, 2012

Credits Earned: 42 Continuing Education Unit

Contracting Officers Representative Course

Contracting Officers Representative in an Emergency Situation

 

Western Management Development CTR Denver, CO

Technical or Occupational Certificate, 1996

Semester/Credits Earned: 3 Semester hours

National Security Policy - International Relations and Political Science

 

Army Command & General Staff College

Officers Course Heidelberg, Germany, Professional, 1991

Semester/Credits Earned: 10.2 Semester hours

Army Staff management, logistics, tactics, leadership, team building, writing, National security affairs, resource systems, low intensity conflicts

 

Army Management Staff College, Fort Belvoir, VA 

Technical or Occupational Certificate, 1991

Semester/Credits Earned: 18 Semester hours

Staff management, logistics, budget formulation, contracting officers course

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European Regional Training Center Heidelberg, Germany, Professional, 1990

Personnel Management for Executives

 

Intense School - IT Training, Orlando, FL

Professional

Information system security professional training, Computer security

 

USDA Graduate School, Washington, DC 

Professional

GPA: 4.0

Semester/Credits Earned: 3 Semester hours

Data Communications Technology

 

Defense Information Systems Agency Arlington, VA

Professional

IN-225 Operational Computer Security

 

US Army Europe Training Center Vilseck, Germany

Professional

 

ADP 10, Automation Security

 

 

 

 

 

Awards/Commendations

 

Commander's Award for Civilian Service - Desert Storm/Desert Shield

 

Commander's Award for Civilians Service - 266th Theater Finance Command

 

Federal Employees Board - Information Technology Award for 2012 (WNY)