- 16880 Valley Spring Dr.Ÿ Xxxxxx, CA xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Account Manager/Specialist (Pharmaceutical Biotechnology Sales)

Qualifications Profile

    Self-assured, efficiency-focused, and results-driven sales professional with more than 20 years providing high-performance and multi-awarded sales and marketing strategy development and execution, account management, customer service, and program management in the pharmaceutical industry.

    Proven adaptability with fast learning abilities to reach high productivity in fast-paced work environments and new or demanding assignments independently or as part of a team.

    Detail-oriented and analytical with critical and innovative thinking to resolve work issues even under stress.

    Well-organized and resourceful to achieve expected outcomes with or without supervision.

    Effective interpersonal communication skills that help promote collaborative team synergies across diverse ethnicities and demographics in attaining shared commitments.

Key Expertise

Sales Management Support

    Marketing & Sales (Trad. & Online)

    B2B/B2C Sales Management

    Multiple Account Management

    Customer Service Management

    Relationship Management (Clients, Suppliers, & the Public,)

    Sales Negotiations & Diplomacy

    Program/Project Management

    Product Presentation

Business Management Support

    Strategic Planning & Execution

    Service Quality Management

    Process/Workflow Improvement

    Profitability Management

    Staff Supervision & Training

    Bilingual in English & Spanish

Technical

    Office Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook), Acrobat, Lotus Notes

    Internet: Web Research, & Online Collaborative Computing

Professional Experience

Sanofi Pasteur

    Build and maintain professional relationships with executive decision makers in assigned sales territories to generate new sales, maximize current accounts, and grow the business.

    Collaborate with local sales teams, quality improvement directors of health systems, independent physician associations, and medical groups to develop and implement sales & marketing programs that enhance and promote managed care organizations, integrated health networks, medical groups and business coalitions.

    Consult with Medical Directors/Directors of Pharmacy for timely and adequate reimbursement of new vaccines.

    Maximize sales opportunities and contract compliance through partnerships with local physician buying groups & healthcare systems.

    Created demand for and uptake of Menomune vaccine to colleges and universities in 5 states (CA, UT, AZ. NM, & CO) through extensive information campaigns staged in these institutions as well as local communities on controlling the meningococcal disease using the vaccine.

    Coordinated with cross-functional departments to implement programs needed to support immunization process.

    Monitored progress in accomplishing college health sales goals, adjusting programs as needed.

    Implemented product strategies and account action plans to penetrate new markets and develop existing one in collaboration with specialty representatives, Executive Account Managers and Public Health Managers.

    Consistently met or exceed sales objectives promoting assigned pediatric product lines in the Bay Area.

    Targeted and routinely interacted with several potential high yield accounts to maximize sales opportunities.

    Built and sustain professional working relationships with customers through interpersonal communicative fiat, selling skills, and product knowledge.

    Served as among 6 BPA Trainers responsible for developing over 50 new telesales hires while meeting or exceeding all assigned BPA sales quotas.

    Leveraged a collaborative team-selling concept with two or more Biological Product Specialists, conducting cold calls, product presentations to prospects, and closing deals that grew the business in assigned sales territories.

    Conducted sales activities with bilingual dexterity in Spanish and English that captured a significant following in the Hispanic markets.

- 16880 Valley Spring Dr.Ÿ Xxxxxx, CA xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Education & Credentials

    MBA Pre-Requisite Business Classes, UNIVERSITY OF PHOENIX (Completed 2002)

    B.A. in Biology/Chemistry, POINT LOMA NAZARENE UNIVERSITY (1995)

Valedictorian Full Scholarship Award Winner

Awards & Recognition

    Double Peak of Excellence Award, Nominated by colleagues as top Account Manager for the division and top Biological Product Specialist

    Multiple Sales Contest Award

    Multiple CCC (Communication/Coordination/Cooperation) Award, for exceeding team goals and developing innovation business solutions

    Double AAP (American Academy of Pediatrics) Award, Top 5 Biological Product Specialist in the Region

Affiliation/Community Involvement

Ÿ Youth Mentor: Cosecha Companerismo Cristiano, teach Hispanic students in Jr High/High School to promote the importance of education and personal development (15 years)