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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 516-405-9974 abc@xyz.com
Executive-level HR leader and Certified Strategic Human Resources Business Partner with a consistent, proven track record of exceeding performance metrics.
More than 15 years of HR experience, including using metrics to help build teams and retain staff.
Experience guiding managers and senior leaders to exercise sound judgment to reduce risks.
Master of Science (MS), Industrial Labor Relations, Baruch College; Honors graduate.
Certified Strategic HR Business Partner; Certified Equal Employment Opportunity Officer (EEO); SME Lean Bronze Certified; and Certified Just Culture Trainer.
Proficient with Microsoft Office Suite and PeopleSoft.
Areas of Expertise
Team Building/Leadership Conflict Resolution Union Relations
Staff/Management Training Recruiting & Hiring Strategic Planning
Onboarding Budget Management Compensation Negotiations
Employee Retention Policies/Procedures Workers Compensation
Program Development Benefits Administration EEOC Compliance
Professional Experience
NYC Health + Hospitals Brooklyn, NY June 2002-Present
Associate Executive Director, Human Resources (Oct. 2012-Present)
Lead a team of 40 HR professionals while working closely with the CEO, CFO, COO, CNE and CMD, as well as other senior leaders, managers, employees and union representatives.
Collaborate with the CFO and Budget Team to develop staffing plans and work with department leaders to develop action plans to overcome deficiencies.
Ensure programs and service delivery adheres to the Centers for Medicare and Medicard Services (CMS) and Joint Commission guidelines.
Achievements:
Increased performance reviews compliance by 55% as a result of engaging managers and promoting ongoing discussions between direct reports and their managers.
Reduced the time to onboard candidates by 50% after streamlining the process.
Boosted participation of employees in an employee engagement survey.
Saved time and money by increasing internal promotional opportunities 25%.
Spearheaded two major software transitions impacting more than 5,400 employees.
Deputy Director, HR, & Operations Director, HHC Woodhull Medical Center (June 2008-Oct. 2012)
Led labor relations; employee engagement; EEO; background investigations; benefits administration; and compensation negotiations.
Created management training programs for more than 300 front-line supervisors and senior management teams to improve employee engagement and recruitment.
Designed and led four employee committees that recognized employees for contributions across wellness, safety and education.
Achievement:
Increased employee retention and employee morale after growing relationships with the unions.
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 516-405-9974 abc@xyz.com
Professional Experience (continued)
NYC Health + Hospitals Brooklyn, NY June 2002-Present
Director of Labor Relations & EEO, HHC Woodhull Medical Center (June 2002-June 2008)
Reviewed complaints of alleged discrimination, including an average of 250 cases annually.
Led mediation sessions and Step I or I(a) disciplinary and grievance conferences, including representing the network at Step II reviews; Step III hearings; OATH proceedings; PRB hearings; and during arbitration.
Educated managers on maintaining compliance with policies, procedures, and contract agreements.
Created and executed events and programs to boost employee morale.
Achievement:
Lowered disciplinary requests to 1% of the overall employee population.
Mount Sinai New York University Health System New York, NY Aug. 2000-Jan. 2002
Senior Systems Analyst
Assisted with the design and implementation of benefits plans, and led the implementation of a Transportation Reimbursement Incentive Program.
Collaborated with attorneys to investigate and prepare Workers compensations settlements.
Wrote policy and procedure manuals; a Paid Time Off Guide; and a guide to employee benefits.
New York University Medical Center New York, NY Sept. 1999-Aug. 2000
Workers Compensation Manager
Supervised a third party administrator and legal counsel to ensure employees were efficiently serviced and claims were processed and litigated appropriately.
Communicated effectively with legal staff to negotiate settlements.
Education
Master of Science (MS), Industrial Labor Relations, Baruch College; Honors graduate
Bachelor of Arts (BA), Organizational Behavior & Communications, New York University; Cum Laude graduate
Certificates
Certified Strategic HR Business Partner
Certified Equal Employment Opportunity Officer (EEO)
SME Lean Bronze Certified
Certified Just Culture Trainer
Training
Completed TeamSTEPPS Master Trainer Guru Course
Completed Labor Relations Contract Administration Training
Completed HHC Leadership Program Coach Training
Completed Leadership Training for Managers, Dale Carnegie
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